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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,264 Reviews
Call Service Center (855) 791-3984

1,264 Reviews of City KIA of Greater Orlando - Service Center

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May 05, 2025

Every time I take my car to be serviced, I get a smell of burnt oil. Here, they don't clean the residue around the crankcase screw. In addition, I didn't want to change the cabin and engine air filters there More

by Alexrondon04
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No recuerdo
Report | Print
May 05, 2025

It was good no problem at all It was the best service I ever had in my dealership.Hopefully it happens again More

by nemesisprime97
Recommend Dealer
Yes
Employees Worked With
JOSH
Report | Print
May 07, 2025 -

City KIA of Greater Orlando responded

Thank you for your wonderful review! It is always our goal to ensure our guests are satisfied with their visit, and we are delighted that our team provided you with the A+ service that you so much deserve. We hope to see you again the next time you are in need of automotive service. Take care!

May 05, 2025

Josh was great. I had a terrible previous experience with City Kia service, but Josh made this one way better for me. More

by Cassandralynnfindley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
May 07, 2025 -

City KIA of Greater Orlando responded

Cassandra, Thank you for rating our dealership. Our guest's satisfaction is our utmost priority, and we are glad that Josh took great care of you. Please do not hesitate to give us a call if you have any further questions or concerns.

May 05, 2025

It was good no problem at all It was the best service I ever had in my dealership.Hopefully it happens again More

by nemesisprime97
Recommend Dealer
Yes
Employees Worked With
JOSH
Report | Print
May 07, 2025 -

City KIA of Greater Orlando responded

Thank you for your wonderful review! It is always our goal to ensure our guests are satisfied with their visit, and we are delighted that our team provided you with the A+ service that you so much deserve. We hope to see you again the next time you are in need of automotive service. Take care!

May 05, 2025

Josh is phenomenal! Customer service is top notch. He pays attention to detail and provided step by step communication. More

by Lourdes Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Farley
Report | Print
May 07, 2025 -

City KIA of Greater Orlando responded

Lourdes, Thank you for leaving Josh this positive review! We are so glad that he provided you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

May 05, 2025

The Costumer Services Was Amazing Jay Torres Was Very Nice and always checking thank you. More

by Jenissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Torres
Report | Print
May 07, 2025 -

City KIA of Greater Orlando responded

Jenissa, Thank you for sharing your positive experience with us. We are pleased to hear that Jay could be of valuable assistance to you and we hope that you continue to choose us for all of your future automotive needs.

May 05, 2025

It was good no problem at all It was the best service I ever had in my dealership.Hopefully it happens again More

by nemesisprime97
Recommend Dealer
Yes
Employees Worked With
JOSH
Report | Print
May 07, 2025 -

City KIA of Greater Orlando responded

Thank you for your wonderful review! It is always our goal to ensure our guests are satisfied with their visit, and we are delighted that our team provided you with the A+ service that you so much deserve. We hope to see you again the next time you are in need of automotive service. Take care!

May 05, 2025

All great Everything was great. I wish the repair didn't have to take all day, but the shuttle service was very convenient. Abel was always in touch giving me updates throughout the More

by Juan
Recommend Dealer
Yes
Employees Worked With
Abel
Report | Print
May 07, 2025 -

City KIA of Greater Orlando responded

Juan, Thank you for your positive review! We are glad that Abel took great care of you and kept you well informed throughout the process. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

May 05, 2025

I love that care I receive evertime I come there. It's worth the drive. Amazing More

by Cordero1103
Recommend Dealer
Yes
Employees Worked With
Devin
Report | Print
May 07, 2025 -

City KIA of Greater Orlando responded

Thank you for your wonderful review! Providing 5-star service is so important to us and we will certainly continue to provide you with nothing less in your visits to come! Take care.

May 05, 2025

Overall, my experience of the dealership was very good. I would appreciate a quiet area where I could wait and get some paperwork done... away from the blare of the television set. Is that available? More

by Mary95
Recommend Dealer
Yes
Employees Worked With
Rico
Report | Print
May 05, 2025 -

City KIA of Greater Orlando responded

Mary, We are grateful for you leaving us this wonderful review! We are pleased to know that our team made your experience very good. Please do not hesitate to give us a call and ask for the Service Manager to answer your questions thank you! We hope to serve you again in the future.

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