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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,266 Reviews
Call Service Center (855) 791-3984

1,267 Reviews of City KIA of Greater Orlando - Service Center

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May 05, 2025

All great Everything was great. I wish the repair didn't have to take all day, but the shuttle service was very convenient. Abel was always in touch giving me updates throughout the More

by Juan
Recommend Dealer
Yes
Employees Worked With
Abel
Report | Print
May 07, 2025 -

City KIA of Greater Orlando responded

Juan, Thank you for your positive review! We are glad that Abel took great care of you and kept you well informed throughout the process. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

May 05, 2025

I love that care I receive evertime I come there. It's worth the drive. Amazing More

by Cordero1103
Recommend Dealer
Yes
Employees Worked With
Devin
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May 07, 2025 -

City KIA of Greater Orlando responded

Thank you for your wonderful review! Providing 5-star service is so important to us and we will certainly continue to provide you with nothing less in your visits to come! Take care.

May 05, 2025

Overall, my experience of the dealership was very good. I would appreciate a quiet area where I could wait and get some paperwork done... away from the blare of the television set. Is that available? More

by Mary95
Recommend Dealer
Yes
Employees Worked With
Rico
Report | Print
May 05, 2025 -

City KIA of Greater Orlando responded

Mary, We are grateful for you leaving us this wonderful review! We are pleased to know that our team made your experience very good. Please do not hesitate to give us a call and ask for the Service Manager to answer your questions thank you! We hope to serve you again in the future.

May 05, 2025

It was good no problem at all It was the best service I ever had in my dealership.Hopefully it happens again More

by nemesisprime97
Recommend Dealer
Yes
Employees Worked With
JOSH
Report | Print
May 07, 2025 -

City KIA of Greater Orlando responded

Thank you for your wonderful review! It is always our goal to ensure our guests are satisfied with their visit, and we are delighted that our team provided you with the A+ service that you so much deserve. We hope to see you again the next time you are in need of automotive service. Take care!

May 05, 2025

She welcomed me, introducing herself Jocelyn, I told her my name was Jocelyn too ??! She told me that I would have my car serviced for a change, inspected my vehicle and offering me the comfort of waiting u More

by Jocelynsmith123456
Recommend Dealer
Yes
Employees Worked With
Jocelyn
Report | Print
May 07, 2025 -

City KIA of Greater Orlando responded

Thank you for your 5-star rating, Jocelyn! Offering thorough and efficient service is so important to us, and we are glad that Jocelyn provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

May 05, 2025

Very quick, thorough, didn't try to get me to do any services for an upsell and was very helpful when I asked about some other services I was interested in learning more about. Great representative. More

by Tory.vazquez1
Recommend Dealer
Yes
Employees Worked With
Devon
Report | Print
May 07, 2025 -

City KIA of Greater Orlando responded

Tory, Thank you for taking the time to leave us this positive review! We are glad that our team provided you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 05, 2025

Good Excellent work even though I still have the same problem for which I brought the car More

by emilyparada
Recommend Dealer
Yes
Employees Worked With
Franco papagno
Report | Print
May 05, 2025 -

City KIA of Greater Orlando responded

Providing quality and efficient service is so important to us and we are glad that Franco's efforts met your satisfaction! We are thrilled to know that he did good excellent work. We sincerely apologize that you have the same problem please do not hesitate to give us a call and ask for the service manager to see how we can help. We wish you safe travels until we meet again!

May 05, 2025

Very courteous,respectful and responsible Very attentive and helpful and on time for vehicle return Thankful More

by dtaberas1214
Recommend Dealer
Yes
Employees Worked With
Ricardo Rosario
Report | Print
May 07, 2025 -

City KIA of Greater Orlando responded

Thank you for sharing your positive experience with us! We are pleased to hear that our team provided you with 5-star service. We wish you safe travels and we hope to see you again the next time you are in need of automotive service.

May 05, 2025

They were courteous, knowledgeable. And quick Frank made me feel at ease. The waiting room was comfortable. The work was fast, and expert More

by shufeldt_17
Recommend Dealer
Yes
Employees Worked With
Frank
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May 05, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Frank this phenomenal review! We are delighted to know that he was courteous, knowledgeable and made you feel at ease. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 05, 2025

Always professional. courteous and friendly I have been a customer since 2015. Never had an issue. Everyone is always friendly. More

by bettyboop6803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon. Great personality.
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May 05, 2025 -

bettyboop6803 responded

My tech, DEVON, was fantastic. She got me a Lyft to and from my home. Kept me updated on the service being done.

May 07, 2025 -

City KIA of Greater Orlando responded

Thank you for your wonderful review1 We are so glad that Devon and the team were both kind and helpful. Your safety and satisfaction are our utmost priorities. We hope to see you again the next time your vehicle is ready for service.

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