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City KIA of Greater Orlando - Service Center

Orlando, FL

4.3
965 Reviews

965 Reviews of City KIA of Greater Orlando - Service Center

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April 13, 2025

Josh answered all my questions and provided awesome customer service. Look forward coming back for upcoming maintenance services. More

by Baedeker.j.torres
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Apr 14, 2025 -

City KIA of Greater Orlando responded

Providing awesome service is so important to us here at City KIA of Greater Orlando and we are glad that Josh's efforts met your satisfaction! We are thrilled to know that he answered all your questions. We wish you safe travels until we meet again!

April 13, 2025

Nice people! The service could go faster especially if it's just an oil change! Takes too long for an oil change! Other than that it's nice dealership More

by YMARTINEZ456
Recommend Dealer
Yes
Apr 16, 2025 -

City KIA of Greater Orlando responded

Martinez, Thank you for your time and feedback. We are thrilled to hear our service team were very attentive but had an issue with the duration of your service. We value your feedback and would like the opportunity to speak to you, please give us a call at our dealership and ask for the Service Manager. We would love to help!

April 13, 2025

The dealership was fine . I'm glad to see waiting area chairs were updated. Repairs were done at the reasonable time More

by EDVANI08
Recommend Dealer
No
Employees Worked With
Daniel
Apr 16, 2025 -

City KIA of Greater Orlando responded

Edvani, Thank you for your time and review. We are thrilled to hear that your experience was exceptional but had a issue with the duration during your service. If you would like to contact us at our dealership about your concerns, please ask for the Service Manager. We would love to help you!

April 13, 2025

I took my Kia in for maintenance 3 weeks ago. I had brought the car in for the same thing 3 weeks prior, and additionally, the driver's side tire was flat. They did the rotation and fixed the tir More

by ULISESGAL0FRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arraiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

City KIA of Greater Orlando responded

Ulises, We deeply regret that your expectations were not met and were sorry to hear of your frustration on your tires being flat at our Service Department. Please reach out to our Service Manager, we would be happy to assist on your concerns. Thank you for your time and patience.

April 13, 2025

Absolutely outstanding repair, my car engine broke down and they replaced the engine with the best attitude ever. Thanks Kia greater of Orlando for your fabulous service! Appreciated for everything! More

by Gfbomfim81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Gomila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Disla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this stunning review! We are pleased to know that our team they did an absolutely outstanding repair of your engine with the best attitude ever and provided you with fabulous service. We hope to serve you again in the future when the time comes.

April 12, 2025

They are hyper focused on completing surveys for them and have little concern for actual service More

by carlynnlee0421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
April 12, 2025

The entire dealership is very responsive to customer requests and very accommodating. Edison did a fine job finding the car and having it delivered to the dealership it was available and ready when they More

by mspin@americanaudiovisual.com
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Murphy
Apr 14, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Edison this stunning review! We are pleased to know that he was responsive to your requests, very accommodating and had the car delivered/ready when he said it would be. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 12, 2025

Nice place and friendly people. Did not feel any pressure to buy a car. The sales person was very friendly and explained all questions More

by mypeble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Williams
Apr 14, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this marvelous review! We are delighted to know that our team was nice, friendly, explained all your questions and never made you feel pressure to buy. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 12, 2025

City Kia and Jay provided excellent service—fast, friendly, professional, and knowledgeable. Highly recommend for a smooth experience! More

by mrfernandez8585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Colon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay
Apr 14, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Jay this exceptional review and recommendation! We are pleased to know that he was fast, friendly, professional, knowledgeable and made your experience smooth. We hope to serve you again in the future when the time comes.

April 12, 2025

Juan was great. He helped me super courteous since my arrival and kept me informed of the vehicle process. Great work! More

by javier117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan from service
Apr 14, 2025 -

City KIA of Greater Orlando responded

Javier, Providing exemplary service is so important to us here at City KIA of Greater Orlando and we are glad that Juan's efforts met your satisfaction! We are thrilled to know that he was great, helped you, super courteous and kept you informed on the progress of your vehicle. We wish you safe travels until we meet again!

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