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City KIA of Greater Orlando - Service Center

Orlando, FL

4.3
1,028 Reviews

1,028 Reviews of City KIA of Greater Orlando - Service Center

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April 13, 2025

Josh answered all my questions and provided awesome customer service. Look forward coming back for upcoming maintenance services. More

by Baedeker.j.torres
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Apr 14, 2025 -

City KIA of Greater Orlando responded

Providing awesome service is so important to us here at City KIA of Greater Orlando and we are glad that Josh's efforts met your satisfaction! We are thrilled to know that he answered all your questions. We wish you safe travels until we meet again!

April 13, 2025

Nice people! The service could go faster especially if it's just an oil change! Takes too long for an oil change! Other than that it's nice dealership More

by YMARTINEZ456
Recommend Dealer
Yes
Apr 16, 2025 -

City KIA of Greater Orlando responded

Martinez, Thank you for your time and feedback. We are thrilled to hear our service team were very attentive but had an issue with the duration of your service. We value your feedback and would like the opportunity to speak to you, please give us a call at our dealership and ask for the Service Manager. We would love to help!

April 13, 2025

The dealership was fine . I'm glad to see waiting area chairs were updated. Repairs were done at the reasonable time More

by EDVANI08
Recommend Dealer
No
Employees Worked With
Daniel
Apr 16, 2025 -

City KIA of Greater Orlando responded

Edvani, Thank you for your time and review. We are thrilled to hear that your experience was exceptional but had a issue with the duration during your service. If you would like to contact us at our dealership about your concerns, please ask for the Service Manager. We would love to help you!

April 13, 2025

Absolutely outstanding repair, my car engine broke down and they replaced the engine with the best attitude ever. Thanks Kia greater of Orlando for your fabulous service! Appreciated for everything! More

by Gfbomfim81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Gomila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Disla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this stunning review! We are pleased to know that our team they did an absolutely outstanding repair of your engine with the best attitude ever and provided you with fabulous service. We hope to serve you again in the future when the time comes.

April 13, 2025

Great service an Anthony George is the best the waiting is real good coffee and other things to pick More

by ANNAMELENDEZ0729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

City KIA of Greater Orlando responded

ANNA, We are grateful for you leaving Anthony this wonderful review! We are pleased to know that he is the best and provided you with great service. We hope to serve you again in the future.

April 13, 2025

Great attention, courteous, on time service, good atmosphere, respectful personnel, very good waiting area, fantastic service More

by racor185@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this exceptional review! We are pleased to know that our team had great attention, was courteous, on time with service and respectful. We hope to serve you again in the future when the time comes.

April 13, 2025

I took my Kia in for maintenance 3 weeks ago. I had brought the car in for the same thing 3 weeks prior, and additionally, the driver's side tire was flat. They did the rotation and fixed the tir More

by ULISESGAL0FRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arraiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

City KIA of Greater Orlando responded

Ulises, We deeply regret that your expectations were not met and were sorry to hear of your frustration on your tires being flat at our Service Department. Please reach out to our Service Manager, we would be happy to assist on your concerns. Thank you for your time and patience.

April 13, 2025

Devon was very friendly and helpful throughout my time at the service center. She kept me updated on the status of my vehicle. More

by YOGDOOBAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Devon this positive review! We are happy to know that she was very friendly, helpful and kept you updated on the status of your vehicle. Please do not hesitate to let us know how we may be of further service to you.

April 12, 2025

They are hyper focused on completing surveys for them and have little concern for actual service More

by carlynnlee0421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
April 12, 2025

Nice place and friendly people. Did not feel any pressure to buy a car. The sales person was very friendly and explained all questions More

by mypeble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Williams
Apr 14, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this marvelous review! We are delighted to know that our team was nice, friendly, explained all your questions and never made you feel pressure to buy. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

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