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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,348 Reviews
Call Service Center (855) 791-3984

1,348 Reviews of City KIA of Greater Orlando - Service Center

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May 03, 2025

Solicite cambio de cauchos y no lo hicieron y pago garantía hace casi 5 años More

by CASTILLODORIS745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricardo
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May 10, 2025 -

City KIA of Greater Orlando responded

Castillo, Gracias por tomarse el tiempo para escribir esta reseña. Nos decepciona saber que compró su llanta de repuesto y nunca la compró. Llámenos a nuestro concesionario y pregunte por el Gerente de Servicio para que podamos ayudarle.

May 03, 2025

Excelente La atención fue muy buena, el. Sr. castillo muy amable de principio a fin La atención fue muy buena, el.Sr. castillo muy amable de principio a fin. Fue muy respetuoso y me mantuvo a More

by yanira_32
Recommend Dealer
Yes
Employees Worked With
SR. Juan Castillo
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May 05, 2025 -

City KIA of Greater Orlando responded

Yanira, ¡Agradecemos que le hayas dejado a Juan esta excelente reseña! Nos complace saber que fue muy amable de principio a fin, muy respetuoso y te mantuvo informado del progreso de tu vehículo. Esperamos poder atenderte de nuevo en el futuro.

May 03, 2025

Great customer service Jocelyn was great explaining everything Jocelyn was really knowledgeable and attentive, the best so far More

by Luismanuelcintron
Recommend Dealer
Yes
Employees Worked With
Jocelyn
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May 05, 2025 -

City KIA of Greater Orlando responded

Luis, We are grateful for you leaving Jocelyn this flawless review! We are pleased to know that she was really knowledgeable, attentive, the best and great at explaining everything. We hope to serve you again in the future when the time comes.

May 03, 2025

Great service The dealer gives you the flexibility to bring in your car with short notice providing a good service and on a timely manner More

by DARITA79
Recommend Dealer
Yes
Employees Worked With
Johnathan
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May 05, 2025 -

City KIA of Greater Orlando responded

DARITA, We appreciate you for leaving us this stellar review! We are delighted to know that that our team provided you with good service/on a timely manner and was flexible to bring your car in on short notice. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 03, 2025

It's ok The process takes a bit long! !! My experience with my very first Kia isnt the greatest. The vehicle is a 2024 Telluride which has had a few recalls.... More

by Perezr314
Recommend Dealer
Yes
Employees Worked With
Zachary Gentile
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May 03, 2025

Muy buen servicio, el personal fue muy amable y atento. Le recomendaría a mis conocidos que fueran More

by Rosagon1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Wilfrenk Tejidor
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

City KIA of Greater Orlando responded

¡Agradecemos su maravillosa reseña y recomendación! Nos complace saber que nuestro equipo fue muy amable, atento y le brindó un excelente servicio. Si necesita ayuda con algo más, no dude en hacérnoslo saber.

May 03, 2025

Quick service for my early appointment. Waiting lounge is clean and comfy. Coffee and breakfast sandwich was a nice plus. Everyone was friendly. More

by DENASEACORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh in service area
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May 05, 2025 -

City KIA of Greater Orlando responded

DENASEA, We are grateful for you leaving us this exceptional review! We are pleased to know that our team was friendly and provided you with quick service. We hope to serve you again in the future.

May 03, 2025

This dealership has always been of the utmost professional business. Everyone that I have been introduced has been courteous and patient. I highly recommend City Kia. More

by Koi3912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank P. who has been my service supervisor is an absolute gentleman. He explains things, gives honest answers and is an absolute asset to City Kia.
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May 05, 2025 -

City KIA of Greater Orlando responded

Koi, We are grateful for you leaving us this extraordinary review and recommendation! We are pleased to know that Franco was courteous and patient. We hope to continue serving you in the future.

May 02, 2025

The dealership was really good, offered me great services and explained everything clearly! Made my appointment very smooth. More

by Aniyah norman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
Report | Print
May 05, 2025 -

City KIA of Greater Orlando responded

Aniya, We appreciate you for leaving us this remarkable review! We are delighted to know that our team was really good, offered you great services and explained everything clearly.

May 02, 2025

I was hesitant to bring my car back here after the last few times I’ve had terrible experiences with the service department especially Jay but Devon was fantastic. She made the whole experience less stress More

by ZOIE.TILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
Report | Print
May 02, 2025 -

City KIA of Greater Orlando responded

Providing quality and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that Devon's efforts met your satisfaction! We are thrilled to know that she was fantastic, very personable and kept you updated on your vehicle. We wish you safe travels until we meet again!

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