Back

City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,354 Reviews

1,354 Reviews of City KIA of Greater Orlando - Service Center

Sort by
May 03, 2025

Great service The dealer gives you the flexibility to bring in your car with short notice providing a good service and on a timely manner More

by DARITA79
Recommend Dealer
Yes
Employees Worked With
Johnathan
May 05, 2025 -

City KIA of Greater Orlando responded

DARITA, We appreciate you for leaving us this stellar review! We are delighted to know that that our team provided you with good service/on a timely manner and was flexible to bring your car in on short notice. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 03, 2025

It's ok The process takes a bit long! !! My experience with my very first Kia isnt the greatest. The vehicle is a 2024 Telluride which has had a few recalls.... More

by Perezr314
Recommend Dealer
Yes
Employees Worked With
Zachary Gentile
May 03, 2025

Muy buen servicio, el personal fue muy amable y atento. Le recomendaría a mis conocidos que fueran More

by Rosagon1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Wilfrenk Tejidor
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

City KIA of Greater Orlando responded

¡Agradecemos su maravillosa reseña y recomendación! Nos complace saber que nuestro equipo fue muy amable, atento y le brindó un excelente servicio. Si necesita ayuda con algo más, no dude en hacérnoslo saber.

May 03, 2025

Quick service for my early appointment. Waiting lounge is clean and comfy. Coffee and breakfast sandwich was a nice plus. Everyone was friendly. More

by DENASEACORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh in service area
May 05, 2025 -

City KIA of Greater Orlando responded

DENASEA, We are grateful for you leaving us this exceptional review! We are pleased to know that our team was friendly and provided you with quick service. We hope to serve you again in the future.

May 02, 2025

I was hesitant to bring my car back here after the last few times I’ve had terrible experiences with the service department especially Jay but Devon was fantastic. She made the whole experience less stress More

by ZOIE.TILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
May 02, 2025 -

City KIA of Greater Orlando responded

Providing quality and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that Devon's efforts met your satisfaction! We are thrilled to know that she was fantastic, very personable and kept you updated on your vehicle. We wish you safe travels until we meet again!

May 02, 2025

The dealership was really good, offered me great services and explained everything clearly! Made my appointment very smooth. More

by Aniyah norman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
May 05, 2025 -

City KIA of Greater Orlando responded

Aniya, We appreciate you for leaving us this remarkable review! We are delighted to know that our team was really good, offered you great services and explained everything clearly.

May 02, 2025

Se tardaron 2 dias para decirme que tenia mi auto(un auto nuevo 2025) y se tardaron 7 dias para reparar una pieza en el tanque de la gasolina y para saber actualizacion de como hiban con el auto tenia yo que More

by j.guzman.ocasio
Recommend Dealer
No
Employees Worked With
Jay
May 10, 2025 -

City KIA of Greater Orlando responded

J, Agradecemos su tiempo y su reseña. En primer lugar, le pedimos disculpas por las molestias que sufrió el día del servicio. En segundo lugar, nos esforzamos por dar prioridad a nuestros clientes, pero lo más importante es que reciban la mejor atención el día del servicio. Para nosotros, es fundamental brindarle la mejor asistencia con el personal adecuado para resolver sus inquietudes. Por favor, contáctenos en el concesionario y pregunte por el Gerente de Servicio para que podamos resolver su problema lo antes posible. Nuevamente, gracias por su tiempo y comprensión.

May 02, 2025

Unprofessional, pushi service advisors, overpriced, not a good experience, not even for a recall I recommend More

by Closarcos@ihcscorp.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abel Cruz
May 10, 2025 -

City KIA of Greater Orlando responded

Closarcos, Thank you for your time and feedback. We are very sorry to hear that your service experience wasn't up to par with our prices and customer service. Please give us a call at our dealership and ask for the Service Manager. We would be happy to help you!

May 02, 2025

Anthony Always takes care of me i won't see anyone but him, Always pleasant I pretty much said it More

by cinsh4
Recommend Dealer
Yes
Employees Worked With
Anthony George
May 02, 2025 -

City KIA of Greater Orlando responded

Providing immaculate service is so important to us here at City KIA of Greater Orlando and we are glad that Anthony's efforts met your satisfaction! We are thrilled to know that he is always pleasant. We wish you safe travels until we meet again!

May 02, 2025

Very satisfied everything went smoothly and I appreciate the ride back to my house my wife had other things to do and could not go with me to drop off the vehicle. More

by LCARRIER44
Recommend Dealer
Yes
Employees Worked With
Very good
May 02, 2025 -

LCARRIER44 responded

Thank you

May 02, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this extraordinary review! We are pleased to know that our team made you very satisfied by making everything go smoothly. We hope to serve you again in the future.

...
48
...