City KIA of Greater Orlando - Service Center
Orlando, FL
1,354 Reviews of City KIA of Greater Orlando - Service Center
Professional, knowledgeable, friendly Let's just say. ...If I decided to trade in my vehicle. This is where I would like to trade my vehicle ???????? ...If I decided to trade in my vehicle. This is where I would like to trade my vehicle ???????? More
100% recomendados muy atentos a cualquier duda una atención impecable gracias al señor Ricardo por siempre atender con la mejor disposición para tener una visita muy grata y satisfactoria atención impecable gracias al señor Ricardo por siempre atender con la mejor disposición para tener una visita muy grata y satisfactoria More
Horrible experience . No customer service no information about my vehicle warranty. Spent over three hours waiting. Tried to recommend over 2000 of work on a vehicle with l No customer service no information about my vehicle warranty. Spent over three hours waiting. Tried to recommend over 2000 of work on a vehicle with less then 25000 miles. More
My service advisory Johnathan C. Was not as good as Juan C. Who was not working the day I brought in my vehicle. He did not communicate well, I had to call multiple times to get him Was not as good as Juan C. Who was not working the day I brought in my vehicle. He did not communicate well, I had to call multiple times to get him on the phone, he never answered the text. Didn't give the vehicle a car wash, lied about when the rental could be returned. Would recommend City Kia, just not the advisor More
Very disorganized. They made an appointment for me without asking, but I figured I could do the oil change a little bit early, no problem. The reminders were borderline They made an appointment for me without asking, but I figured I could do the oil change a little bit early, no problem. The reminders were borderline harassment with the frequency, like in one day I got a text, 2 emails, and 2 phone calls confirming the same appointment. Then when I arrived, nobody seemed to know what I was there for. They just focused on trying to upsell me maintenance add-ons on a car that only has just over 3k miles on it when I already purchased a maintenance package from them. They took a long time to see me even with an appointment and then the service took longer than even estimated. When I got my car back, all of the seat and mirror setting had been changed, and the car was still dirty even though they said the car wash was included. More