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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,269 Reviews

1,269 Reviews of City KIA of Greater Orlando - Service Center

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June 05, 2025

Excelente servicio, la atención es personalizada y son muy amables. Te atienden con o sin cita, la sala de espera es confortable More

by Ggarciabracho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilfrenk Tejidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Gomila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

City KIA of Greater Orlando responded

Gracia, Gracias por su amable reseña. Nos complace saber que el servicio de su vehículo se completó con la rapidez prometida. Esperamos verlo de nuevo cuando su coche esté listo para la próxima revisión.

June 04, 2025

more than 24 hour to get my car back. long wait service too full It looks depressing. Having all thoes car in servics speaks bad about KIA. services should be more private. its just aroun More

by marisollugo.f
Recommend Dealer
Yes
Employees Worked With
juan
June 04, 2025

I’ve had a terrible experience with City Kia of Greater Orlando. They initially told me my service would take 3 hours—only to keep delaying it without clear updates. Every time I followed up, I was brushed More

by TRoth2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franco, Adrian, and other service manger next to Franco
June 04, 2025

The service rep wasn't that informative when it came down to my vehicle k More

by Lloyd178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sebastian Gomila
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

just took a while but it was great, no complaints. like the updated lounge with new seating More

by MIGUELFB4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
josh service
June 04, 2025

My car was brought right in when I arrived. Jay Torres was by my side every step of the way with dealing with my car. He also made sure my car received the attention it needs during my visit. More

by Dcw100608
Recommend Dealer
Yes
Employees Worked With
Jay Torres
Jun 05, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Jay this stellar review! We are delighted to know that he was by your side every step of the way dealing with your car and made sure your car received the attention it needed during your visit. If there is ever anything more that we may help you with please do not hesitate to let us know.

June 04, 2025

It tries to accommodate its customers' needs efficiently. However, service wait time is too long. More

by Andrea
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Farley
Jun 05, 2025 -

City KIA of Greater Orlando responded

Andrea, Providing immaculate service is so important to us and we are glad that our teams efforts met your satisfaction. We are thrilled to know that they accommodated your needs efficiently. Sorry for the long wait time we wish you safe travels until we meet again!

June 04, 2025

Desde que llegamos hasta que salimos de City KIA la atención fue excelente. Max, quien fue quien nos atendió, nos orientó muy bien para escoger el tipo de vehículo adecuado según nuestras necesidades. More

by vicentdoriannys
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karina Paez
Jun 05, 2025 -

City KIA of Greater Orlando responded

Gracias por dejarle a Max esta increíble reseña y recomendación. Nos alegra saber que fue de gran ayuda para elegir el vehículo ideal para sus necesidades. No dude en decirnos cómo podemos ayudarle. ¡Felicidades por su nuevo vehículo! De parte de todo el equipo de City KIA of Greater Orlando.

June 04, 2025

Excellent customer service, everyone is super friendly and accommodating. Service staff is knowledgeable and competent. We love the convenience shuttle service More

by MICHAELAHANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

City KIA of Greater Orlando responded

MICHAELA, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team was super friendly, accommodating, knowledgeable and competent. We hope to serve you again in the future.

June 04, 2025

I had a very good experience. I had a very good experience, Patrick was very helpful and by the end of the day I came out with my new car. More

by evemelon
Recommend Dealer
Yes
Employees Worked With
Patrick
Jun 04, 2025 -

evemelon responded

I had a very good experience, Patrick was very helpful and by the end of the day I came out with my new car.

Jun 05, 2025 -

City KIA of Greater Orlando responded

Eve, We are grateful for you leaving Patrick this exceptional review! We are pleased to know that he was very helpful and made your experience very good. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

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