Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,354 Reviews
Call Service Center (855) 791-3984

1,354 Reviews of City KIA of Greater Orlando - Service Center

Sort by
April 30, 2025

Zach is always personable, friendly and makes me feel valued as a customer. Very professional and prompt with communication More

by Dana.1683
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Apr 30, 2025 -

City KIA of Greater Orlando responded

Dana, Thank you for leaving Zach this terrific review! We are happy to know that he is always personable, friendly, very professional and prompt with his communication. We look forward to continue serving you in the future.

April 30, 2025

I was greater, told how long to expect and was done a little earlier than expected. More

by dmbowie69
Recommend Dealer
Yes
Employees Worked With
Franco
Report | Print
Apr 30, 2025 -

City KIA of Greater Orlando responded

Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they told you how long to expect and completed your vehicle a little earlier than expected.

April 30, 2025

Brought my car in for a recall. When I got it back there was a knock and the engine light was on so I had to come back to get that fixed. Basically when you guys did the update for More

by Samara
Recommend Dealer
No
Employees Worked With
Jay
Report | Print
April 30, 2025

The oil change took three hours. I texted Anthony George 2x with no response asking for an update. A free oil change for purchasing the (new) vehicle from City is NOT worth three hou More

by bbgenmail
Recommend Dealer
No
Employees Worked With
IDK but it wasn't the rep who started my process. The oil change took three hours. I texted Anthony George 2x with no response asking for an update. A free oil change for purchasing the (new) vehicle from City is NOT worth three hours of my time.
Report | Print
April 29, 2025

Great service and very attentive! Im very happy for all the service they give me! More

by rowal415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera (Sales), Jonathan (Service)
Report | Print
Apr 29, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this terrific review! We are happy to know that our team was very attentive and provided you with great service.

April 29, 2025

Muy buena experiencia y servicio entregado El ejecutivo permanentemente preocupado por solucionar mis consultas y problema 100% satisfecho More

by RAFAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
Report | Print
Apr 29, 2025 -

City KIA of Greater Orlando responded

RAFAEL, ¡Agradecemos que nos haya dejado esta excelente reseña! Nos complace saber que nuestro equipo siempre estuvo atento a resolver sus preguntas y problemas, lo que hizo que su experiencia fuera excelente. Esperamos poder servirle de nuevo en el futuro.

April 29, 2025

I really liked the attention I received from everyone at the dealer. They are very good at what they do More

by lmrv08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Papagno
Report | Print
Apr 29, 2025 -

City KIA of Greater Orlando responded

Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they are very good at what they do and were really attentive.

April 29, 2025

It's very sad that they charge so much for repairs, without taking into consideration those of us who don't have that much money. More

by dorisrivera2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Apr 29, 2025 -

City KIA of Greater Orlando responded

Doris, We value your comments and concerns and we are very sorry to hear that your service experience was a unpleasant one due to the repairs being over priced. We would like to speak to you more on this situation, please give us a call at our dealership and ask for the Services Manager. We would love to help you!

April 29, 2025

I waited 5 hours for oil change and tire rotation. Also, I filled out the survey weeks ago. More

by rtrues187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service do not remember name
Report | Print
Apr 29, 2025 -

City KIA of Greater Orlando responded

Thank you for your time and patience. We are disheartened to hear that your service experience wasn't a good one due to the services taking too long. We value your concerns and would like to speak to you more on this situation, please give us a call at our dealership and ask for the Service Manager. We would love to help.

April 29, 2025

El servicio fue muy amable estuvieron pendiente de informer el estado del carro en todo momento More

by LUISG.MOLINAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servicio tecnico
Report | Print
Apr 30, 2025 -

City KIA of Greater Orlando responded

Luis, Para City KIA of Greater Orlando, brindar un servicio eficiente y de calidad es fundamental, y nos complace que el trabajo de nuestro equipo haya sido satisfactorio. Nos complace saber que fueron muy amables y atentos al informarle sobre el estado de su vehículo en todo momento.

1
...
52
53
54
...
136