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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,354 Reviews

1,354 Reviews of City KIA of Greater Orlando - Service Center

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April 29, 2025

Excelente atención de todo el personal especialmente de franco quien nos atendió y resolvió todos los problemas More

by SGCOMPANY25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco papagno
Apr 30, 2025 -

City KIA of Greater Orlando responded

¡Agradecemos que le hayas dejado a Franco esta maravillosa reseña! Nos complace saber que te ayudó, resolvió todos tus problemas y te brindó un excelente servicio.

April 29, 2025

Anthony Ag George is very great with his customer service I will recommend him anything to anyone I know More

by DIANAHUGGINS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ag
Apr 30, 2025 -

City KIA of Greater Orlando responded

DIANA, Providing very great service is so important to us here at City KIA of Greater Orlando and we are glad that Anthony's efforts met your satisfaction and recommendation! We wish you safe travels until we meet again!

April 29, 2025

Pecimo servicio se pierden las cosas y no son responsables. Un llama y no lo atienden. Definitivamente no se puede recomendar. More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Apr 30, 2025 -

City KIA of Greater Orlando responded

Eddie, We are very sorry to hear that your service experience was a pleasant one due items getting lost and not taking responsibilities. We understand your frustration and would like the opportunity to speak to you on this matter, please give us a call at our dealership and ask for the Service Manager. We would be glad to help.

April 29, 2025

The service guy was fine. It took over 3 hrs for tire rotation/oil change/ modem replacement More

by nursetoddy74
Recommend Dealer
No
Apr 29, 2025 -

City KIA of Greater Orlando responded

Toddy, Thank you for your time and feedback. We are pleased to hear your service experience with our team member was pleasant just had a issue with the duration of your services. We understand your concerns and frustration, we would welcome the opportunity to speak to you, please give us a call at our dealership and ask for the Service Manager. We would love to help.

April 29, 2025

It was like eating a bowl of frosted flakes. ...THEY WERE GREAT!! It was like eating a bowl of frosted flakes....THEY WERE GREAT!! Just like Tony the Tiger always said...... More

by Alltrans837sobt
Recommend Dealer
Yes
Employees Worked With
AG
Apr 30, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this remarkable review! We are delighted to know that our team was great. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 29, 2025

Zach had my vehicle serviced quickly while providing me with clear communication about what needed doing and why. I felt confident in the maintenance done on my vehicle this visit! More

by MASONREINHART96
Recommend Dealer
Yes
Employees Worked With
Zachary Gentile
Apr 30, 2025 -

City KIA of Greater Orlando responded

MASON, We are grateful for you leaving Zach this extraordinary review! We are pleased to know that he serviced your vehicle quickly and provided you with clear communication about what needed to be done. We hope to serve you again in the future.

April 29, 2025

Extremely long wait for a short job for a car that was brought in at the start of day More

by cborg015
Recommend Dealer
No
Apr 29, 2025 -

City KIA of Greater Orlando responded

Borg, Thank you for bringing your experience to our attention, and we sincerely apologize for the inconvenience and disappointment you faced during your recent visit to our Dealership. We have addressed the issue with the service team to ensure better communication and accuracy in providing information about vehicle service duration. If you would like to discuss further, please contact our Services Manager.

April 29, 2025

It was great I had an excellent experience at City Kia of Orlando while servicing my 2024 Telluride. Ricardo and the entire team were outstanding—professional, courteous, and efficient. They went above and b More

by Silverio Saladin
Recommend Dealer
Yes
Employees Worked With
Ricardo
Apr 29, 2025 -

City KIA of Greater Orlando responded

Silverio, We appreciate you for leaving Ricardo this stellar review and recommendation! We are delighted to know that he was outstanding, professional, courteous and efficient. We look forward to serving you again in the future when the time comes.

April 29, 2025

Unsatisfactory Pay almost 1,000 and still with the problem Over pricing Need better quality on mechanic More

by chef.rodriguezjo
Recommend Dealer
No
Employees Worked With
Abel
Apr 30, 2025 -

City KIA of Greater Orlando responded

Chef, Thank you for your time and patience. We are disheartened to hear that your vehicle issues are still occurring and paid a lot of money for it to get resolved. We would like the opportunity to speak to you to see what we can help with, please give us a call at our dealership and ask for the Service Manager. We would be glad to help!

April 29, 2025

No pressure. Easy to deal with Everyone very pleasant Large selection of cars Was willing to deal with is More

by DAGDAK42
Recommend Dealer
Yes
Employees Worked With
T
Apr 30, 2025 -

City KIA of Greater Orlando responded

Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were no pressure, easy to deal with and was willing to work with you. We wish you safe travels until we meet again!

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