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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,354 Reviews

1,354 Reviews of City KIA of Greater Orlando - Service Center

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April 29, 2025

Love the customer service, if something is wrong they go the extra mile to make it right More

by Connor campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Disla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aisha and Jake in the accessories department
Apr 30, 2025 -

City KIA of Greater Orlando responded

Connor, Thank you for leaving us this fantastic review! We are happy to know that our team goes the extra mile to make things right if something goes wrong. Please do not hesitate to let us know how we may be of further service to you.

April 29, 2025

Good service and a knowledgeable staff. The only downside is that any warranty work should be covered by any kia dealer in my opinion. However with them it just be performed only at their s More

by MELODYMINTER94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Disla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

City KIA of Greater Orlando responded

MELODY, Thank you for leaving us this amazing review! We are happy to know that our team was knowledgeable and provided you with good service.

April 29, 2025

Leo helped my family and I get into a decent mini van. I appreciate City Kia Of Greater Orlando for everything they did! More

by JTORRESBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Gomila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Disla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Leo this flawless review! We are pleased to know that he helped you out with everything. We warmly congratulate you on your new Mini Van- behalf of the entire City KIA of Greater Orlando team!

April 28, 2025

Everything was great. The shuttle service was extremely convenient and the communication was excellent the entire time. More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
Apr 28, 2025 -

City KIA of Greater Orlando responded

Juan, We are grateful for you leaving us this flawless review! We are pleased to know that our teams communication was excellent the entire time and everything was great. We hope to serve you again in the future.

April 28, 2025

Anthony George is a very respectful man. He took great care of my car and kept me informed along the way. More

by cinted1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
Apr 28, 2025 -

City KIA of Greater Orlando responded

Providing outstanding service is so important to us here at City KIA of Greater Orlando and we are glad that Anthony's efforts met your satisfaction! We are thrilled to know that he is very respectful, kept you informed along the way and took great care of your car.

April 28, 2025

Paulo is a great advisor and i am grateful foe his service. Thank you. Paulo More

by ARLEEN.Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Colon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

City KIA of Greater Orlando responded

ARLEEN, We appreciate you for leaving Paulo this phenomenal review! We are delighted to know that he is great.

April 28, 2025

Well, it took over a week to fix the car. I get that a part needed to be ordered, but after 5 days we finally got a rental car set up by KIA. That was supposed to be covered by KIA. We ended More

by Drawman72
Recommend Dealer
No
Employees Worked With
Johnathan
Apr 30, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to write this wonderful review and feedback. We value all our customers with top-notch customer service and we are very sorry to hear that you service experience wasn't a pleasant one. We would like the opportunity to speak to you a little more on this situation. Please give us a call at our dealership and ask for the Service Manager, we would be glad to help you.

April 28, 2025

My car still isn't fixed even though they gave it back, the check engine light is still on. My speed sensor is broke and Josh said it was my fault because it was brought in on a flatbed, the dealership is More

by Justagyrl69
Recommend Dealer
No
Employees Worked With
Josh
Apr 29, 2025 -

City KIA of Greater Orlando responded

We are very sorry to hear your service experience at our dealership and would like the opportunity to speak to you on this speed sensor being broken. We value your concerns and comments, pleaser give us a call at our dealership and ask for the Service Manager. We would love to help.

April 28, 2025

As always awesome As always Arron was so helpful made sure I was taking care of he's the best More

by mrizor
Recommend Dealer
Yes
Employees Worked With
Arron
Apr 28, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Aaron this wonderful review! We are pleased to know that he was so helpful, awesome, made sure you were taken care of and is the best. We look forward to continue serving you in the future.

April 28, 2025

Great customer service Friendly environment Would recommend it to any friends and family Excellent Service More

by jancolon76
Recommend Dealer
Yes
Employees Worked With
Devon
Apr 28, 2025 -

City KIA of Greater Orlando responded

Jan, Thank you for leaving us this fantastic review and recommendation! We are happy to know that our team was friendly and provided you with great/excellent service.

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