City KIA of Greater Orlando - Service Center
Orlando, FL
1,354 Reviews of City KIA of Greater Orlando - Service Center
Love the customer service, if something is wrong they go the extra mile to make it right the extra mile to make it right More
Good service and a knowledgeable staff. The only downside is that any warranty work should be covered by any kia dealer in my opinion. However with them it just be performed only at their s The only downside is that any warranty work should be covered by any kia dealer in my opinion. However with them it just be performed only at their shop. More
Leo helped my family and I get into a decent mini van. I appreciate City Kia Of Greater Orlando for everything they did! I appreciate City Kia Of Greater Orlando for everything they did! More
Paulo is a great advisor and i am grateful foe his service. Thank you. Paulo service. Thank you. Paulo More
Well, it took over a week to fix the car. I get that a part needed to be ordered, but after 5 days we finally got a rental car set up by KIA. That was supposed to be covered by KIA. We ended I get that a part needed to be ordered, but after 5 days we finally got a rental car set up by KIA. That was supposed to be covered by KIA. We ended up keeping the car for four days. It was ordered for one day by KIA. But since the car wouldn't be done until Friday evening, we were forced to keep the rectal. I confirmed with Johnathan that Kia would extend the reveal daily, until the car was ready. He confirmed that you would take care of it. But surprise to us, we were charged on our credit card for $97.43. We had to give a credit card when picking up the car, but Hertz said we wouldn't be charged anything, it was just policy. So we are more than pissed that we are being charged for the extra days since Johnathan obviously didn't bother to do the extension of the rental to cover all the days we needed. Then there was a whole other issue with making us wait a while to just get our keys and car Friday night so we could leave. After doing business with City Kia for over a decade, this was by far the worst experience with service we ever had. More
My car still isn't fixed even though they gave it back, the check engine light is still on. My speed sensor is broke and Josh said it was my fault because it was brought in on a flatbed, the dealership is the check engine light is still on. My speed sensor is broke and Josh said it was my fault because it was brought in on a flatbed, the dealership is who set up the tow, how is that My fault. It wasn't broken and now it is. More