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City KIA of Greater Orlando - Service Center

Orlando, FL

4.3
1,330 Reviews
Call Service Center (855) 791-3984

1,330 Reviews of City KIA of Greater Orlando - Service Center

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April 25, 2025

Everyone was very courteous. Kept me informed Waiting area was clean and kept me updated on my car. More

by mfbabe
Recommend Dealer
Yes
Employees Worked With
Daniel landeiro
Report | Print
Apr 28, 2025 -

City KIA of Greater Orlando responded

Providing exemplary service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were very courteous and kept you informed/updated on your car.

April 25, 2025

I appreciated the fact that the sales people in the manager listen to what I wanted out of a car instead of just trying to sell me the most expensive model More

by Margaret
Recommend Dealer
Yes
Employees Worked With
Job, Carlos
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Apr 28, 2025 -

City KIA of Greater Orlando responded

Margaret, We are grateful for you leaving us this flawless review! We are pleased to know that our team listed to what you wanted out of a car and got you just that. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 25, 2025

Very poor, miscommunication, charged for something I didn't authorize, too much time in the waiting room, service delay-not happy at all More

by NDELUNG
Recommend Dealer
No
Employees Worked With
Frank, but it wasn't his fault
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Apr 30, 2025 -

City KIA of Greater Orlando responded

Delung, Thank you for leaving us your feedback. We are disappointed to hear that your experience was not a positive one and we do apologize for the lack of communication and customer service. We would welcome the opportunity to speak to you to see how we can resolve your concerns at our dealership. Please reach our to us and ask for the General Manager, we would love to help.

April 25, 2025

Jocelyn was so good in keeping me up with everything. I was so happy with everything More

by DROESELER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn
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Apr 25, 2025 -

DROESELER responded

I could not have asked for a better sales rep. I was very happy. Everything was done in a timely matter, even my rental thank you so much.

Apr 28, 2025 -

City KIA of Greater Orlando responded

Providing outstanding service is so important to us here at City KIA of Greater Orlando and we are glad that Jocelyn's efforts met your satisfaction! We are thrilled to know that she kept you updated on everything and completed your vehicle in a timely manner.

April 25, 2025

Devon was very courteous She understood my concerns and suggested the best service package which would give me the best service for my vehicle. Very satisfied. More

by hsday2day
Recommend Dealer
Yes
Employees Worked With
Devon
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Apr 25, 2025 -

City KIA of Greater Orlando responded

Thank you for choosing City Kia and for your wonderful review! Your safety and satisfaction are our utmost priorities, and we are glad that Devon provided you with top-notch service. We wish you safe travels. If you ever have any further questions or concerns, please do not hesitate to give us a call.

April 25, 2025

Excelente servicio gracias por su grandioso trabajo buena atención están pendiente de nosotros me encanto hacen un buen trabajo More

by inestgb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

City KIA of Greater Orlando responded

¡Agradecemos su maravillosa reseña! Nos complace saber que nuestro equipo estuvo atento, hizo un buen trabajo y le brindó una excelente atención. Esperamos poder servirle nuevamente en el futuro.

April 24, 2025

In some way you offer good service. In my case my car records are incorrect. More

by MARIALSTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
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April 24, 2025

Daniel took care of me professionally and deli gently Explained everything to me about what the process would be More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel service center
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Apr 25, 2025 -

City KIA of Greater Orlando responded

Thank you for sharing your positive review, Carlos! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 24, 2025

The service was very good. The service advisor Frank did a very nice and professional job More

by victorrojas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Apr 25, 2025 -

City KIA of Greater Orlando responded

Thank you for your positive review! Providing topnotch service is so important to us, and we are glad that Frank's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

April 24, 2025

Jay Torres es el l mejor de los mejores! !!! Pregunta por él cuando necesita buen servicio More

by duranblanca9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Torres
Report | Print
Apr 25, 2025 -

City KIA of Greater Orlando responded

Gracias por tomarse el tiempo para dejarle a Jay esta evaluacion positiva! Nos complace saber que el le haya brindado un servicio de 5-estrellas. Por fabor no dude en decirnos si hay algo mas en lo que le podemos ayudar.

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