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City KIA of Greater Orlando - Service Center

Orlando, FL

4.3
1,308 Reviews

1,308 Reviews of City KIA of Greater Orlando - Service Center

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April 21, 2025

They have a pretty fast service and they also offer free service for you to get back to your house or work place and the same to pick you up and get you back to the dealer to pick your vehicle up when is re More

by JRDLC1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Apr 21, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this wonderful review! We are pleased to know that they provided you with fast service and offered you a ride to wherever you needed to go and back when your vehicle was ready. We hope to serve you again in the future.

April 21, 2025

I went to Kia service dept to have my seat control fixed, it took few days to have it fixed and it was so frustrating at first but they were able to understand the situation. They did their best to make thin More

by Hdsantos1296
Recommend Dealer
Yes
Employees Worked With
FRANCO PAPAGNO- has an excellent rapport with his customers.
Apr 21, 2025 -

Hdsantos1296 responded

Excellent customer service and great team work. Thank you for everything. More power to your team.

Apr 22, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Franco and Adrian this phenomenal review! We are delighted to know that they did their best to make things better for you/lessen your frustrations, were great and provided you with excellent service. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 21, 2025

Overall great experience. Took care of my service in a timely manner. Overall great experience. Took care of my service in a timely manner and provided excellent customer supp More

by Hurst1616
Recommend Dealer
Yes
Apr 21, 2025 -

City KIA of Greater Orlando responded

Hurst, Providing quality and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they completed your vehicle in a timely manner, made your experience great and were excellently supportive.

April 20, 2025

Great work and keeping customer updated through the entire process. Very kind and remembered me after a whole week. More

by AMEERFN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn from Service. 5 stars
Apr 21, 2025 -

City KIA of Greater Orlando responded

Providing outstanding service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they kept you updated through the entire process, was very kind and remembered you after a whole week. We wish you safe travels until we meet again!

April 20, 2025

Staff was super friendly and approachable service was completed in a timely matter great experience More

by ortizcyn77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marilyn Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

City KIA of Greater Orlando responded

Ortiz, We are grateful for you leaving us this stunning review! We are pleased to know that our team was super friendly, approachable and completed your service in a timely manner/ made your experience great.

April 20, 2025

Super friendly and helpful. Understand everything I was looking for in my vehicle. Would recommend. More

by jenn198901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aisha
Apr 21, 2025 -

City KIA of Greater Orlando responded

Jenn, We appreciate you for leaving us this marvelous review and recommendation! We are delighted to know that our team was super friendly, helpful and understood everything you were looking for in a car. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 20, 2025

Al. ost 7 hours waiting is too much Maybe getting more employees could give a better services. Don't give up More

by degrasse.david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garcia
April 20, 2025

I enjoy coming to your dealership everyone is so friendly and very helpful. They check everything to make sure that I'm driving safely in my vehicle. More

by dmoye8027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie 5 stars
Apr 21, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this phenomenal review! We are delighted to know that our team was so friendly, very helpful and checked everything to make sure you are safe driving in your vehicle. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 20, 2025

No issues with the service received. I was able to cover our visit in less than fifteen words More

by plindert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 21, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this fantastic review! We are happy to know that you had no issues with the service you received. Please do not hesitate to let us know how we may be of further service to you.

April 20, 2025

Exelente la atención del personal, El señor Jay es un exelente empleado mis felicitaciones por su exelente atención y trato, realmente muy agradecido por el exelente trabajo a mi vehículo.. More

by manuelito495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Apr 21, 2025 -

City KIA of Greater Orlando responded

Manuel, ¡Gracias por dejarle a Jay esta excelente reseña! Nos alegra saber que es excelente, que le brindó una atención y un trato excelentes, y que le brindó un servicio excelente.

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