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City KIA of Greater Orlando - Service Center

Orlando, FL

4.3
1,004 Reviews
Call Service Center (855) 791-3984

1,004 Reviews of City KIA of Greater Orlando - Service Center

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March 25, 2025

Friendly service staff, took care of all of the services needed to be done on my car. More

by 10jaclynka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn in service
Report | Print
Mar 26, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this terrific review! We are happy to know that our team was friendly and took care of everything that needed to be done on your car. Please do not hesitate to let us know how we may be of further service to you.

March 25, 2025

Had a great experience, Patrick was very helpful through the entire process. We will definitely recommend City KIA to our friends. More

by TLUCYO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Mar 26, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Patrick this extraordinary review and recommendation! We are pleased to know that he was very helpful and made your experience great. We hope to serve you again in the future when the time comes.

March 25, 2025

Great service. Abel's customer service and willingness to help and provide constant communication was amazing. More

by DANNY.MALDONADO
Recommend Dealer
Yes
Employees Worked With
Abel
Report | Print
Mar 26, 2025 -

City KIA of Greater Orlando responded

DANNY, Providing great service is so important to us here at City KIA of Greater Orlando and we are glad that Abel's efforts met your satisfaction! We are thrilled to know that he was willing to help and was in constant communication with you. We wish you safe travels until we meet again!

March 25, 2025

Franco was my service technician. He communicated with me throughout the process, he made sure that I knew the status of my vehicle, and he returned the vehicle cleaner than when I dr More

by JOHNJANTHONY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
Report | Print
Mar 26, 2025 -

City KIA of Greater Orlando responded

JOHN, Thank you for leaving Franco this incredible review! We are happy to know that he was communicative throughout the process, kept you updated on the status of your vehicle, friendly and efficient. Please do not hesitate to let us know how we may be of further service to you.

March 25, 2025

Took them a long time to get my car back ,They don't listen to the costumer concerns. More

by HIRAMGONZAL
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Cordoba
Report | Print
Mar 26, 2025 -

City KIA of Greater Orlando responded

Hira, Thank you for sharing your comments with us. We are very sorry that you were not happy with our Service Department and the duration it took to get your vehicle back, we are very sorry! If you would like to speak to our Service Manager, please give us a call at our dealership. We would be glad to help you!

March 25, 2025

Warranty issues for a defect that Kia says they won't cover and the supposed bumper to bumper extended warranty I purchased won't cover it either. More

by TROYBEITZ
Recommend Dealer
No
Employees Worked With
Abel
Report | Print
Mar 26, 2025 -

City KIA of Greater Orlando responded

We appreciate you taking the time to share your experience with us, and we understand your disappointment with the service department by not handling your vehicle warranty efficiently. We would like to speak to you more on this matter, please give us a call at our dealership and ask for the Sales Manager. They would be glad to help you.

March 25, 2025

Good communication with employees Jonathan. Good costumer service and honesty all time. Thank you Jonathan More

by Stephanie Medina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan service
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Mar 26, 2025 -

City KIA of Greater Orlando responded

Stephanie, We appreciate you for leaving Jonathan this marvelous review! We are delighted to know that he was good with his communication with you, honest and provided you with good service. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 24, 2025

Horrible service, you take the vehicle for something minor and you stay with the vehicle for days, and we I finally got my car back and it smell like xxxx. Awful service. More

by Hgt-82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel
Report | Print
March 24, 2025

Great and friendly service. Very communicative and great that they give updates on the status of the car without having to call them. More

by elindie
Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro
Report | Print
Mar 24, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this flawless review! We are pleased to know that our team was very communicative and gave you updates on the status of your car without having to call us. We hope to serve you again in the future when the time comes.

March 24, 2025

Jason was great and needs a raise and promotion. Service was was good and fast More

by IEAKAOLMSTEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Mar 24, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Jason this wonderful review! We are pleased to know that he was great and provided you with good/fast service. We hope to serve you again in the future when the time comes.

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