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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,296 Reviews
Call Service Center (855) 791-3984

1,296 Reviews of City KIA of Greater Orlando - Service Center

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April 17, 2025

Abel brinda excelente atención y la calidad del servicio es excelente, muy satisfecha con el servicio brindado More

by VANESSACEGARRA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel
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Apr 18, 2025 -

City KIA of Greater Orlando responded

VANESSA, Para City KIA of Greater Orlando, brindar un servicio excelente es fundamental, y nos complace que los esfuerzos de Abel hayan sido de su agrado. Nos alegra saber que le brindó una excelente atención.

April 17, 2025

Devon was amazing and extremely helpful. She kept me up to date the entire time More

by Vasconcellos37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
Report | Print
Apr 18, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Devon this extraordinary review! We are pleased to know that she was amazing, extremely helpful and kept you up to date the entire time.

April 17, 2025

Very good person and Josh helped me out a lot and he texted me everytime More

by TMIKA19892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Apr 18, 2025 -

City KIA of Greater Orlando responded

TMIKA, We appreciate you for leaving Josh this phenomenal review! We are delighted to know that he was very good, helped you out a lot and texted you every time. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 17, 2025

Very satisfied with the service and the staff They explain everything that I needed to know about my car More

by MASSIELRODRIGUEZ1374
Recommend Dealer
Yes
Employees Worked With
Jessica Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Torres
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Apr 18, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this spectacular review! We are delighted to know that our team explained everything you needed to know about your car and you are very satisfied with your experience here.

April 17, 2025

They just want to reap you apart on anything and that is all their priority. First on the service side then on extremely expensive parts then a sales person trying to force you to trade your car with no nec More

by EDWINROLLAND72
Recommend Dealer
No
Employees Worked With
Carlos Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Negron
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2025 -

City KIA of Greater Orlando responded

Edwin, Thank you for your feedback. We are sorry to hear that you were disappointed with your service visit and trade-in. We would like to discuss this matter with you a little more, please give us a call at our dealership and ask for Service Manager. We would love to help you!

April 17, 2025

Good service. A little slow, and it's a bit uncomfortable waiting there for three hours! More

by Mmgonzmanz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony George
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April 17, 2025

Waited a while for service. The end result was good. I don't have anything else to say. More

by SIERA.MILLER16
Recommend Dealer
Yes
Employees Worked With
Johnathan Cordoba
Report | Print
Apr 17, 2025 -

City KIA of Greater Orlando responded

SIERA, Providing exemplary service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that the end result was good.

April 17, 2025

Excelente Jay torres es bueno me gusta su trabajo sin él ahí prefiero ir a otro lugar More

by ALEXDEJESUS75
Recommend Dealer
Yes
Employees Worked With
Jay torres
Report | Print
Apr 17, 2025 -

City KIA of Greater Orlando responded

ALEX, Para nosotros en City KIA of Greater Orlando, brindar un servicio impecable es fundamental, y nos alegra que los esfuerzos de Jay hayan sido de su agrado. Nos alegra saber que es bueno y que le gusta su trabajo. ¡Le deseamos un buen viaje hasta que nos volvamos a ver!

April 17, 2025

Professional. Easy, prompt, was kept in the loop about my car at all times. Clean, customer service superb More

by Leahhorton7
Recommend Dealer
Yes
Employees Worked With
German Luis
Report | Print
Apr 17, 2025 -

City KIA of Greater Orlando responded

Leah, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team was professional, easy, prompt and kept you in the loop about your car at all times.

April 17, 2025

Franco its good he help wi tb everything Franco its good he help wi tb everything More

by BIAGGIO9126
Recommend Dealer
Yes
Employees Worked With
Franco pagano
Report | Print
Apr 18, 2025 -

City KIA of Greater Orlando responded

BIAGGIO, Providing quality and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that Franco's efforts met your satisfaction! We are thrilled to know that he was good and helped you with everything.

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