City KIA of Greater Orlando - Service Center

It is always a pleasure to work with Jay Torres, the Assistant Service Manager at City Kia of Greater Orlando. He is truly a professional and his customer service is unsurpassed. Assistant Service Manager at City Kia of Greater Orlando. He is truly a professional and his customer service is unsurpassed. More

They ordered the replacement part and it arrived sooner than expected and proceeded to replace. Had my car back ahead of time. than expected and proceeded to replace. Had my car back ahead of time. More

Franco was friendly, professional, kind and he always gave me explanations about my doubts, he helped me with my system of payment. gave me explanations about my doubts, he helped me with my system of payment. More

The staff inspires confidence. They always deliver my car clean. Appointments are quick and they also speak Spanish. They always deliver my car clean. Appointments are quick and they also speak Spanish. More

I was there recently for a service recall. Abel worked with me. Best customer service I've received at a dealership by far. Abel worked with me. Best customer service I've received at a dealership by far. More

Everything was was was was was was was was was was was was was great was was great More

Abel was very nice and very helpful when it came to the process of my car. 5 stars! process of my car. 5 stars! More

Service is nice! Josh did a great job. BUT it is bad that when we schedule the service they dont estimate the duration of the service. It was a simple recall, somethi Josh did a great job. BUT it is bad that when we schedule the service they dont estimate the duration of the service. It was a simple recall, something that the factory should know how long it would take. I arrived at Kia and they said it would take 48 Hours. By the end of the day I called them and they said the car was ready. So confusing. I felt like my time is less worthy than theirs. I would definitely consider this experience when I buy a new car. More

City Kia service agents are very informative and helpful, they check your vehicle over ask what your needs are and provide car service to get back home if service is for a long period of time within reasona they check your vehicle over ask what your needs are and provide car service to get back home if service is for a long period of time within reasonable mileage. I have been a City Kia customer since 2009. More

Everyone who works here is great only thing is my service took 4 hours long took 4 hours long More