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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,296 Reviews
Call Service Center (855) 791-3984

1,296 Reviews of City KIA of Greater Orlando - Service Center

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April 13, 2025

Devon was very friendly and helpful throughout my time at the service center. She kept me updated on the status of my vehicle. More

by YOGDOOBAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Devon this positive review! We are happy to know that she was very friendly, helpful and kept you updated on the status of your vehicle. Please do not hesitate to let us know how we may be of further service to you.

April 13, 2025

The dealership was fine . I'm glad to see waiting area chairs were updated. Repairs were done at the reasonable time More

by EDVANI08
Recommend Dealer
No
Employees Worked With
Daniel
Report | Print
Apr 16, 2025 -

City KIA of Greater Orlando responded

Edvani, Thank you for your time and review. We are thrilled to hear that your experience was exceptional but had a issue with the duration during your service. If you would like to contact us at our dealership about your concerns, please ask for the Service Manager. We would love to help you!

April 13, 2025

Professional, courteous and respectful What more is there to say? The time for service was delivered as promised More

by tmlax
Recommend Dealer
Yes
Employees Worked With
Nathaniel and Franz
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Apr 14, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this phenomenal review! We are delighted to know that our team was professional, courteous, respectful and completed your vehicle at the time as promised. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 13, 2025

Nice people! The service could go faster especially if it's just an oil change! Takes too long for an oil change! Other than that it's nice dealership More

by YMARTINEZ456
Recommend Dealer
Yes
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Apr 16, 2025 -

City KIA of Greater Orlando responded

Martinez, Thank you for your time and feedback. We are thrilled to hear our service team were very attentive but had an issue with the duration of your service. We value your feedback and would like the opportunity to speak to you, please give us a call at our dealership and ask for the Service Manager. We would love to help!

April 13, 2025

I have always found that City Kia goes to great lengths to ensure the absolute best service for each and every customer. It's always a pleasure to bring my Kia to City Kia. More

by mbertrand55
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Apr 14, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this extraordinary review! We are pleased to know that our team went to great lengths to ensure the absolute best service for you and it is always a pleasure to bring your KIA here. We look forward to continue serving you in the future.

April 13, 2025

Excellent. Great customer service from him Excellent. Great customer service and communication from him Done More

by LUIS.AROCHO
Recommend Dealer
Yes
Employees Worked With
Zachary
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Apr 14, 2025 -

City KIA of Greater Orlando responded

LUIS, We are grateful for you leaving Zach this flawless review! We are pleased to know that he provided you with great service and communication. We hope to serve you again in the future when the time comes.

April 12, 2025

They are hyper focused on completing surveys for them and have little concern for actual service More

by carlynnlee0421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
Report | Print
April 12, 2025

Nice place and friendly people. Did not feel any pressure to buy a car. The sales person was very friendly and explained all questions More

by mypeble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Williams
Report | Print
Apr 14, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this marvelous review! We are delighted to know that our team was nice, friendly, explained all your questions and never made you feel pressure to buy. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 12, 2025

Juan was great. He helped me super courteous since my arrival and kept me informed of the vehicle process. Great work! More

by javier117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan from service
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Apr 14, 2025 -

City KIA of Greater Orlando responded

Javier, Providing exemplary service is so important to us here at City KIA of Greater Orlando and we are glad that Juan's efforts met your satisfaction! We are thrilled to know that he was great, helped you, super courteous and kept you informed on the progress of your vehicle. We wish you safe travels until we meet again!

April 12, 2025

Abel was amazing did everything perfectly for my car will be going back to him More

by ITZSAM88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
Report | Print
Apr 14, 2025 -

City KIA of Greater Orlando responded

Providing immaculate service is so important to us here at City KIA of Greater Orlando and we are glad that Abel's efforts met your satisfaction! We are thrilled to know that he was amazing and did everything perfectly for your car. We wish you safe travels until we meet again!

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