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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,339 Reviews
Call Service Center (855) 791-3984

1,339 Reviews of City KIA of Greater Orlando - Service Center

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March 26, 2025

Every service I encountered seemed focused on selling me more and more, which was annoying. It felt like the moment I arrived, they just wanted to upsell me. The staff weren't friendly at all, and it often More

by FELIPERODRIGUEZ2499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Mar 26, 2025 -

City KIA of Greater Orlando responded

Felipe, this type of experience is not something City KIA strives to achieve with our customers, so we apologize for how you felt during your visit. Your concerns matter to us, we would like to get more information on this matter. Please give us a call at our dealership and ask for the General Manager, we would be happy to help you.

March 26, 2025

It took a long time for the service to be performed and the wiper fluid wasn’t even filled. More

by MARIEGRAMIREZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know names
Report | Print
Mar 26, 2025 -

City KIA of Greater Orlando responded

Marie, Thank you for your feedback and time. We are very sorry to hear that your Service experience wasn't a pleasant one due to the fluids not being filled. We would like to hear more information on this matter, please give us a call at our dealership and ask for Service Manager. They would be happy to help you!

March 26, 2025

Steven was great when I was there for service and was very helpful hope he’s there again next time More

by t.vixma.mail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
Mar 27, 2025 -

City KIA of Greater Orlando responded

Providing immaculate service is so important to us here at City KIA of Greater Orlando and we are glad that Steven's efforts met your satisfaction! We are thrilled to know that he was great and very helpful. We wish you safe travels until we meet again!

March 26, 2025

Very nice and she knows what she is talking about . Will come back for her . More

by ITAAGUERRERO19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
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Mar 27, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Devon this wonderful review! We are pleased to know that she was very nice and knows what she is talking about. We look forward to serving you again in the future when the time comes.

March 26, 2025

Excellent service, including customer service, work, turnaround time, and the work itself,… definitely very happy with the service. More

by DANOMADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cordoba
Report | Print
Mar 27, 2025 -

City KIA of Greater Orlando responded

Providing excellent service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that the work itself and turnaround time was excellent as well. We wish you safe travels until we meet again!

March 26, 2025

Representative was very attentive and helpful. I will Always go back to Abel ! Keeps me very informed on what needs attention on my vehicle More

by DESTINYY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
Report | Print
Mar 27, 2025 -

City KIA of Greater Orlando responded

DESTINYY, We appreciate you for leaving Abel this stellar review! We are delighted to know that he was very attentive, helpful and kept you informed on what needs attention on your vehicle. We look forward to continue serving you in the future when the time comes.

March 26, 2025

Everything I bring my vehicle in for service I am never disappointed with the outcome. More

by mendelapeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Mar 27, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this extraordinary review! We are pleased to know that everything you bring your vehicle in for you are never disappointed with the outcome. Looking forward to continue serving you in the future when the time comes.

March 26, 2025

Great service, great work! Jay took good care of me and my car, thanks you Jay. More

by HIRAMDIAZ01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Service Advisor
Report | Print
Mar 27, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Jay this positive review! We are happy to know that he took good care of you and did great work. Please do not hesitate to let us know how we may be of further service to you.

March 26, 2025

He answered all my questions and assisted me great He answered all my questions and assisted me great. And even helped me get some information about getting my car tinted. More

by Samantha.arce1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cordoba
Report | Print
Mar 27, 2025 -

City KIA of Greater Orlando responded

Samantha, Thank you for leaving Jonathan this amazing review! We are happy to know that he answered all your questions, was great at assisting you and got you some information about car tint. Please do not hesitate to let us know how we may be of further service to you.

March 25, 2025

Very kind and professional service. Thank you Franco for your effort on giving the best information related to my car guarantee. More

by Luis Rincon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
Report | Print
Mar 25, 2025 -

City KIA of Greater Orlando responded

Luis, We appreciate you for leaving Franco this marvelous review! We are delighted to know that he was very kind, professional and put in effort to give you the best information related to your car. If there is ever anything more that we may help you with please do not hesitate to let us know.

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