City KIA of Greater Orlando - Service Center

Horrible customer service! I did not feel heard and I wasn't satisfied with my service. This will be my last Kia. I did not feel heard and I wasn't satisfied with my service. This will be my last Kia. More

The Associates are extremely nice and helpful. However, every time I go there, my wait is much more than what I am told when I get there. For instance, I was told three hours, but it ended up to However, every time I go there, my wait is much more than what I am told when I get there. For instance, I was told three hours, but it ended up to be 4 1/2. Also, if the body didn’t repair section is only going to be open on Tuesdays. It would be nice for you to offer a courtesy vehicle. More

Prompt service, Jonathan was great at explaining and offering different service. His customer service was great! He communicated about what was going on with my car. offering different service. His customer service was great! He communicated about what was going on with my car. More

Excellent as always, all services were completed in a timely manner just as promised by the technician. timely manner just as promised by the technician. More

Waited 3. 5 hours for 2 recalls in my kia rio 2019 also car sat at the other garage for 1 hour waiting to be moved over to service center unacceptable we won't 5 hours for 2 recalls in my kia rio 2019 also car sat at the other garage for 1 hour waiting to be moved over to service center unacceptable we won't be back cause of the service frank was our service manager he was very rude More

Joshua Farley was my service rep and he was very attentive and kind. The service was longer than expected, but he informed me up front and offered uber home or to the mall. Great experience attentive and kind. The service was longer than expected, but he informed me up front and offered uber home or to the mall. Great experience More

The center is very professional and quick to react for my appointments. They are willing to accommodate different needs. I strongly recommend their service in Orlando. appointments. They are willing to accommodate different needs. I strongly recommend their service in Orlando. More

The workers are very friendly and polite. My service yesterday was very fast the also cleaned my car after the finish do the oil change My service yesterday was very fast the also cleaned my car after the finish do the oil change More

Great experience as always. The employees are attentive, considerate, and will do whatever they can to help find the best scenario for you. The employees are attentive, considerate, and will do whatever they can to help find the best scenario for you. More

Todo fue muy explicado y muy profecional el muchacho nos hablo muy bien..muchas gracias. hablo muy bien..muchas gracias. More