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City Limits Nissan - Service Center

Austin, TX

4.5
405 Reviews
Call Service Center (512) 444-1400

405 Reviews of City Limits Nissan - Service Center

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August 05, 2024

Professional and responsive! Treated me with care and my new car was very important to them. More

by HOMEGIRLSTAGING
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

City Limits Nissan responded

I am happy to hear you found our Service team to be helpful, have a great weekend and we hope to be of service to you again soon! Thank you, Luis Acosta General Manager

August 05, 2024

Great work. Fast service!! And kind staff! Will definitely come back for my next service More

by ANGELICACONTRERAS722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Laguna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willis Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stevorn Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Dehoyos, Luis Acosta, Caden McLelland, Jim Smajdeck, Donovan Martinez, Geoffrey McClard, Julian Vasquez
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Aug 15, 2024 -

City Limits Nissan responded

I'm so happy to hear you had a great Service visit with us, and will pass your kind words on to the team! We look forward to seeing you again soon, and hope you have a great weekend. Thank you, Luis Acosta General Manager

August 04, 2024

Daniel Sanchez in service always takes care of my vehicle quickly and throughly and provides excellent customer service. More

by JINA.MARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Report | Print
Aug 15, 2024 -

City Limits Nissan responded

Thank you for letting us know about your recent Service visit, customer satisfaction is extremely important to us and I am happy to hear you were taken care of. We look forward to providing you with great service for many more years to come! Thank you, Luis Acosta General Manager

August 04, 2024

Fast and polite and the new owners of the dealership has made some very good upgrades More

by Mike R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Erwin
Report | Print
Aug 15, 2024 -

City Limits Nissan responded

Thank you for your review, please reach out if you need anything at all and we will be glad to help! Have a great weekend. Thank you, Luis Acosta General Manager

August 03, 2024

I usually make an appointment. So when I arrive there is not much wait before they start working on my car. They only do what is expected but also recommend items that will need More

by DL3657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
Report | Print
Aug 15, 2024 -

City Limits Nissan responded

I'm so happy to hear you had a great visit with us. We are always happy to help should you have any questions, and look forward to providing you with many more years of service! Thank you, Luis Acosta General Manager

August 02, 2024

The people always nice and they always come to you and great you with nice smile very good job More

by MARWANOMAR1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department
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Aug 15, 2024 -

City Limits Nissan responded

Thank you for this review, our goal is to provide top notch service for every guest and I am happy to hear you find that to be the case. Should you need anything at all, please reach out to us. We look forward to seeing you again soon! Thank you, Luis Acosta General Manager

August 02, 2024

Outstanding service- diagnosed and replaced needed part for my Titan XD diesel . Daniel Sanchez, as usual took care of me ! THANKS ! More

by CMATT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez, Tyler, service manager,
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Aug 15, 2024 -

City Limits Nissan responded

I am so glad to hear that the Service team took great care of you. Thanks for letting us know, we look forward to providing you with many more years of excellent service and are happy to help should you need anything at all. Thank you, Luis Acosta General Manager

August 01, 2024

Tried to charge me $300 for a recall. Took all day to do a repair that was quoted for 1 hour More

by Justin.Nabers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t work with any of these people I was in service
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Aug 15, 2024 -

City Limits Nissan responded

Thank you for letting us know about your recent visit, and for taking the time to leave a review. I will look into this to see what we could have done to refine our processes and prevent this from happening again in the future. Please reach out if there is anything I can do for you. Thank you, Luis Acosta General Manager

August 01, 2024

Tyler was very professional, knowledgeable, and friendly. The team did a great job getting the work done in time for our road trip. More

by MFIASCONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Aug 15, 2024 -

City Limits Nissan responded

Thank you for this review, I'll be sure to pass your comments along to the team! We hope to be able to provide you with excellent service again soon, so please reach out if there's ever anything we can do for you. Thank you, Luis Acosta General Manager

July 31, 2024

This dealership always does a great job! My service is always quick and the waiting room is super comfortable. More

by KDEMPS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vega
Report | Print
Aug 01, 2024 -

City Limits Nissan responded

I am glad to hear you always have a good experience with us! If you need anything at all, please reach out. We look forward to seeing you again soon! Thank you, Luis Acosta General Manager

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