Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

City Limits Nissan - Service Center

Austin, TX

4.5
501 Reviews
Call Service Center (512) 444-1400

501 Reviews of City Limits Nissan - Service Center

Sort by
July 16, 2024

Even though the dealership was super busy since some employees were out on vacation, it did not affect the quality of customer service provided. Tyler made sure to update me on the progress of my servic More

by CSCHEMBRI98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Jul 16, 2024 -

City Limits Nissan responded

We look forward to every opportunity to provide top notch service, and are happy to hear you had a great experience with the team here at City Limits Nissan! Please reach out if ever you need anything, we look forward to seeing you again soon! Thank you, Luis Acosta General Manager

July 16, 2024

En ocasiones pasadas había más comunicación durante el servicio esta vez todo fue muy raro More

by EBEBE66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Report | Print
Jul 16, 2024 -

City Limits Nissan responded

Gracias por tu reseña. Lamento que no haya recibido el mejor servicio, utilizaremos sus comentarios para mejorar en el futuro. Llámenos al 512-444-1400 para que podamos resolver su problema. Muchas gracias, Luis Acosta General Manager

July 16, 2024

Dan Sanchez's knowledge and customer service are A+++++. Thank you sir. I highly recommend City Nissan. More

by FSISBACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Report | Print
Jul 16, 2024 -

City Limits Nissan responded

Thank you for taking the time to let us know how we did! I will be sure to pass your comments along to the Service team, and we look forward to seeing you again soon! Thank you, Luis Acosta General Manager

July 16, 2024

Great service. Totally satisfied. Comfortable waiting area. Prompt response from the service agent when I arrived. More

by JUDENTON5755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2024 -

City Limits Nissan responded

Thank you for leaving feedback, we are always looking to improve so that we can provide a truly exceptional experience every visit and your comments will help us do that! We hope to see you again soon. Thank you, Luis Acosta General Manager

July 16, 2024

Good to see familiar faces. I had to wait more than hour for my oil change, with appointment but it was not too bad. More

by PDESAI_PALLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2024 -

City Limits Nissan responded

I greatly appreciate your feedback regarding your recent Service visit, we will use this information to refine our efforts going forward. Thanks again and have a great week! Luis Acosta General Manager

July 15, 2024

They were right on time with my appointment and they were quick. I didn’t wait long at all. I will definitely go back. More

by gibble.chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Dehoyos
Report | Print
Jul 15, 2024 -

City Limits Nissan responded

We strive to provide a truly exceptional experience to every guest for every visit, I'm glad to hear you had a great experience with us! I will be sure to pass your comments along to the Service team and we look forward to seeing you again soon. Thank you, Luis Acosta General Manager

July 14, 2024

It is satisfactory and they are on top of it great job and friendly .hello More

by DEEGONZALES28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Erwin, Sergio Dehoyos
Report | Print
Jul 15, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to let us know how we did. I'm glad to hear you had a great experience with the team here at City Limits Nissan, and if you ever need anything else please don't hesitate to contact us! Thank you, Luis Acosta General Manager

July 12, 2024

Very clean everyone knows their job their parts cars they also cleaned my car easy in easy out great customer service like always More

by BEAUTYRUSHSF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Jul 13, 2024 -

City Limits Nissan responded

Thank you so much for your review, it's great to hear that the Service team took good care of you! If you need anything at all, please reach out. Have a great weekend! Luis Acosta General Manager

July 12, 2024

Service tech was nice, but they were extremely slow. It took 2 1/2 hours just for a state inspection. I even had an appointment. More

by Cheryl.crawford57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Report | Print
Jul 12, 2024 -

City Limits Nissan responded

I appreciate your feedback, and apologize for the lengthy wait time for your service appointment. We will use your comments to refine our efforts and ensure this doesn't happen again. If you'd like to provide more information, we would be happy to speak with you directly and work towards a resolution to ensure your satisfaction. Our Owner Loyalty Manager Chenin Buck can be reached at 512-770-4134. Thanks so much for the opportunity, and have a great weekend! Luis Acosta General Manager

July 11, 2024

Great Service! Daniel Sanchez was great to work with. Waiting area and amenities were very clean and nice! My vehicle runs great!! Thank you!! More

by dane13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Report | Print
Jul 12, 2024 -

City Limits Nissan responded

I am glad to hear you had a great experience with the Service team here at City Limits Nissan, we hope to be able to provide you with many more years of exceptional service! Please reach out if you need anything at all, and have a fantastic weekend. Thank you, Luis Acosta General Manager

1
...
48
49
50
51