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City Limits Subaru - Service Center

Buda, TX

4.7
27 Reviews

27 Reviews of City Limits Subaru - Service Center

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June 30, 2025

Citi Limits Subaru is the bomb. Staff were extremely courteous and helpful. Got my car fixed in a very short time and gave me a loaner to ride me over. I was out of town and they we More

by WF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Zygmont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Townley Haas??
Jul 01, 2025 -

City Limits Subaru responded

Wow! Thank you for the kind words! We are so happy to hear that your experience at our Service Center was a positive one. We appreciate that you noticed how hard we are working to ensure that every person on our staff is doing their part to make City Limits Subaru a welcoming environment for all of our guests. Stay safe and we hope to see you again soon!

June 26, 2025

Exceptional service department and staff. I really appreciated receiving the video review/assessment of the car by the service mechanic while waiting for him to complete the service. The wait More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Jun 28, 2025 -

City Limits Subaru responded

Thank you for the 5-star review, Mike! We will be sure to pass along the kind words to our Service Team. Transparency is important to us, so we are happy to hear that you enjoyed the video of your car being serviced! We hope to see you again soon!

June 20, 2025

As always, I found City Limits Subaru to be Outstanding! ! There’s no better place to have your vehicle serviced.. It starts with the excellent Service Advisor and I would be remiss if I didn’t mention mi More

by dennislsanger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Aguillon (Service Advisor) 5 Star Rating
Jun 25, 2025 -

City Limits Subaru responded

We are delighted to hear about your wonderful experiences, Dennis! We appreciate your kind words and are thrilled that our Team continues to provide you with exceptional experiences. Thank you for trusting us with your business and we look forward to seeing you again with your next service. Take care!

June 20, 2025

Your staff is courteous and thoughtful. One significant failure. I was told that it would only take an hour or an hour up to an hour and a half. On the other hand, it was almost more than 2 More

by What is a screen name?
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hass
Jun 25, 2025 -

City Limits Subaru responded

Thank you so much for taking the time to leave this review! Please accept our apologies for the longer-than-usual wait time. One of our main goals at City Limits Subaru is to make sure our customers have a pleasant and efficient experience every time they come in, and we are always looking for new things we can do to make that happen. Our service team has been given your feedback, and we hope that next time we can get things 100% right for you! If there is anything you would like to discuss further, please don't hesitate to reach out to our Service Manager, Shawn Pugh. He can be reached at 512-400-4500 any time during normal business hours. We thank you in advance for your call, and again, please accept our apologies for your most recent experience.

June 06, 2025

My first choice —-I prefer City Limits to the Austin dealership. Nice vibe, convenient location, & with the most attentive dealership employees I’ve ever encountered. More

by Beth
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Zygmont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

City Limits Subaru responded

Beth, thank you for taking the time to leave us this amazing review and 5-star rating! We are so happy that Julian could provide a truly exceptional experience! See you next time!

June 05, 2025

Excellent and quick service, also, great customer service. Super clean dealership. Service advisor very professional More

by alex.guzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Zygmont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

City Limits Subaru responded

Thank you for allowing us to also help you make every mile count by scheduling your service with us. We appreciate your business and look forward to serving you again soon. Take care!

June 05, 2025

I am always been pleased with the customer service they offer at City Subaru in Buda. More

by Edward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Aguillon
Jun 06, 2025 -

City Limits Subaru responded

We sure are lucky to have customers as kind as you, Edward! Thanks for the excellent feedback! We are pleased to hear your experiences at City Limits Subaru have been second-to-none. We truly appreciate your business and look forward to your next visit. Take care!

June 05, 2025

Getting the car serviced was very positive. Very quick and they even provided a video showing what the did. More

by Sharondnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Leffler
Jun 06, 2025 -

City Limits Subaru responded

Thank you for taking the time to review our dealership, Sharon! Transparency is important to us so we are happy to hear that you enjoyed the video of your car being serviced! If there is anything we can do to improve your experience for the next time, please don't hesitate to let us know. We are here to serve you!

May 15, 2025

Courteous, great communication! Quality service and raising the standard for the area without a doubt! More

by smalls.sllams
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan Scandariato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : sean lavery
May 16, 2025 -

City Limits Subaru responded

Thank you for taking the time to leave us this amazing review and 5-star rating! We are so happy that Sean could provide a truly exceptional experience! We hope to have you back again in the future!

March 10, 2025

Went in for an oil change, made an appt even though it is not necessary. Was updated by text with videos of car and anything they came across that needed attention. Service advisor , Colby came and talke More

by Debra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Cote
Mar 10, 2025 -

City Limits Subaru responded

Thanks for the kind words, Debra! We are very excited to hear you enjoyed your visit to our service department. Transparency is important to us so we are happy to hear that you enjoyed the video of your car being serviced. We hope to see you back for your future automotive needs. All the best!

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