Clark-Knapp Honda - Service Center
Mc Allen, TX
719 Reviews of Clark-Knapp Honda - Service Center
Great customer services. They did take a bit long to check what the issue was and to fix it. I had to call to get an update if the part was received and to check the status o They did take a bit long to check what the issue was and to fix it. I had to call to get an update if the part was received and to check the status of my car but that’s expected knowing they’re such a busy dealership. More
Everyone was so nice. Great service. I think it’s best that before. Thank you. Great service. I think it’s best that before. Thank you. More
The customer service is excellent. Susan is very attentive and knowledgeable. I am very happy with the service received. Susan is very attentive and knowledgeable. I am very happy with the service received. More
Friendly service ! Explains information thoroughly. Only downside is wait time & no driver service to take you anywhere Explains information thoroughly. Only downside is wait time & no driver service to take you anywhere More
Service tech still need more training I got my car back and it looks like someone went through my console and glove box. Not sure what they were looking for in the past they ask me for the lock nut to my and it looks like someone went through my console and glove box. Not sure what they were looking for in the past they ask me for the lock nut to my tires. This has never happened before. More
It was a very pleasant experience, staff called every step which was convenient and nice. step which was convenient and nice. More
Very efficient, polite, and professional. I would go back to this individual for future services. I would go back to this individual for future services. More
When I made appt online for oil change , it said there would be a separate fee for tire rotation, so I went elsewhere to have that done previous to my appt. I did not request a tire rotation since I just would be a separate fee for tire rotation, so I went elsewhere to have that done previous to my appt. I did not request a tire rotation since I just had it done. They still did it, no charge. With appt. it took 2 hours. Felt like things were very different off at dealship this visit. Short handed in service, no explanation of new UVEYE and where to pull in. Armando did well, I just felt like it took too long for oil change plus tire rotation I didn’t request. If it’s complimentary, they should say so up front and ask if I want it. More
Best express service ever! My car was ready on the estimated time . Excellent personnel and service My car was ready on the estimated time . Excellent personnel and service More