Clark-Knapp Honda - Service Center

Susan was awesome! However I am still disappointed that the appointment I had 10 days earlier was cancelled when I showed up due to my maintenance light not being on. However I am still disappointed that the appointment I had 10 days earlier was cancelled when I showed up due to my maintenance light not being on. I had about 11,000 miles since my previous oil change and I knew I was due. 5 days after that cancelled appointment my light came on. So, I had to take another half day off from work to reschedule. When purchasing the vehicle I was told that I would get 2 free oil changes per year for 2 years. I wasn't told you get a free oil change if we say you get a free oil change. It seems like someone changed the agreed upon deal. Last year I was not given any problems when requesting my oil changes. Now it's different. I feel if you make an agreement with a person, that agreement should be kept and not changed. Just to be honest this will make me think twice the next time I decide to purchase a new vehicle. I love my Honda. It's a great car. Just not happy about how I believe the goal lines were moved. Susan was awesome though!! More

Service is outstanding and personnel are friendly which makes the time there relaxing. No pressure. makes the time there relaxing. No pressure. More

Excellent service and great customer service they explained everything so well and the best part was no wait time. explained everything so well and the best part was no wait time. More

I don't remember the person from Service Dept who helped me. She had short hair with glasses. She was awesome and spectacular. me. She had short hair with glasses. She was awesome and spectacular. More

Muy honestos en el servicio de mi carro, me explicaron todo lo que necesita mi carro para funcionar al 100 todo lo que necesita mi carro para funcionar al 100 More

Very friendly and knowledgeable, I would recommend this dealership to anyone who owns a Honda. dealership to anyone who owns a Honda. More

Very knowledgeable in explaining what needs to be done and what has been done . Ver professional. and what has been done . Ver professional. More

Susan was provided excellent customer service. She is honest and friendly. I like your new way of servicing clients. Honesty and integrity is always the best way to go. She is honest and friendly. I like your new way of servicing clients. Honesty and integrity is always the best way to go. More

Service was quick, Armando was a huge help and very friendly. Will continue to go to that location. friendly. Will continue to go to that location. More

Emmanuel was honest and transparent with me about when they recommend a differential fluid change @ 15,000 miles and also about that the air & cabin filter were still fairly good. Basically, I liked that they recommend a differential fluid change @ 15,000 miles and also about that the air & cabin filter were still fairly good. Basically, I liked that I wasn’t pressured to do these services but I will definitely next oil change when they will be needed. More