Classic Buick GMC Beaumont - Service Center
Beaumont, TX
15 Reviews of Classic Buick GMC Beaumont - Service Center
Every single person I talked to was so nice. They take customer service serious and the waiting room was the nicest I’ve ever seen at a car dealership! Highly recommend!! They take customer service serious and the waiting room was the nicest I’ve ever seen at a car dealership! Highly recommend!! More
Vehicle was being serviced for a recall. This is the second time for a motor replacement and soon to be a third because the shop cannot seem to fix the issue and the truck is currently jerki This is the second time for a motor replacement and soon to be a third because the shop cannot seem to fix the issue and the truck is currently jerking still. I let Lisa (my rep) know via text and she never responded. Called and she didn’t pick up. Then the dealership has no loaner vehicles and had to get a rent the last 3 times my vehicle was serviced and I was told it’s because the employees use them to get back and forth to work. My service rep Lisa only communicate via text and will ignore all concerns, questions, and issues you have with your vehicle. She’ll only update you when your vehicle is ready or if they have a finding where you have to spend more money. I will never buy another vehicle from this dealership after I’ve done paid close to $6,000 in car rentals because the shop has a month turnaround per vehicle. This is the worse dealership I’ve been to and regret purchasing my vehicle for here. More
My experience at Classic Kia was fantastic. We met the sweetest salesperson and most patient person. I am so happy with my experience coming to this dealship with my daughter to get her oil cha We met the sweetest salesperson and most patient person. I am so happy with my experience coming to this dealship with my daughter to get her oil changed. I’m very happy with my choice of my car and loved the salesperson Amanda. More
Salesman Aarahn Stewart did a good job and was very professional. The person who handled the finance was real pushy. When it came to issuing the license plates in accordance with the new regulations, h professional. The person who handled the finance was real pushy. When it came to issuing the license plates in accordance with the new regulations, he said the website was down and he couldn't give us any temporary notice that the plates from the traded in Kia were now on the brand new Honda CRV. I found out four days later, when we finally were provided the temporary registration that law requires a special form be issued to the buyer when the 'website is down' that wasn't issued to us. So my daughter was necessarily left in a bad position for four days. Additionally, we had to keep bugging the dealership to provide the temporary registration electronically as had been promised. I then find out that Doggett Honda is the most frequent violator of the new license plate guidance in this area. For such a simple set of guidance to follow, I found it extremely frustrating to find out I and my daughter were set up in such a manner. The car we purchased was brand new, so the service items aren't applicable. More
Chris is the salesman that helped me. Awesome service and effort to get me in a vehicle I wanted! Absolutely great experience! 5 stars all day! Awesome service and effort to get me in a vehicle I wanted! Absolutely great experience! 5 stars all day! More