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Classic Buick GMC - Service Center

Houston, TX

4.8
245 Reviews

245 Reviews of Classic Buick GMC - Service Center

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January 27, 2024

Classic Elite staff are very professional, knowledgeable and reliable. The atmosphere is welcoming and the building is clean and customer friendly. Other dealerships are much closer to my home, but it is al More

by chende3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill W
Feb 14, 2024 -

Classic Buick GMC responded

Your feedback truly brightens our day! Thanks for making the drive and trusting us with your automotive needs. Here's to many more miles of excellence together!

January 25, 2024

Roy in the service department was extremely helpful and very courteous. My truck was serviced in a timely manner. More

by frankcwhite88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
Feb 14, 2024 -

Classic Buick GMC responded

We're thrilled your truck got the VIP treatment it deserved, all in a timely manner. Thanks for choosing us, and remember, we're here whenever you need us to keep things running smoothly!

January 23, 2024

I had a laundry list of things to get done and they were all knocked out. Some things were warranty and some maintenance and all got done. More

by Wvetharrisbillzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Khanh Vu
Feb 14, 2024 -

Classic Buick GMC responded

We're thrilled we could clear it all out for you! From warranty work to routine maintenance, we're here to tackle it all. Thanks for trusting us with your vehicle—it's always a pleasure to help you hit the road worry-free!

January 20, 2024

Upon entering service area I was asked if I had appointment and I replied yes and gave my last name and time of appointment and was told that Mathew Williams would assist me and I proceed to his of More

by cjhusker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Williams
Feb 14, 2024 -

Classic Buick GMC responded

Mr. Williams always comes through with exceptional customer service. Thanks for trusting us to be part of your automotive journey!

January 18, 2024

They were able to get me in and fix the problem in the same day More

by samgmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donavon Nicholas
Feb 14, 2024 -

Classic Buick GMC responded

Speed, integrity, and efficiency are our standards! If you ever need assistance in the future, we're here for you. Thanks for choosing Classic ELITE Buick GMC!

January 17, 2024

Outstanding very kind and pleasant employee's Always respectable and caring about they work. On' customer Vehicles" Thank you all. More

by harrisonmatlockkarrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorian Etter, Marilyn Hernandez, Louba Igor
Feb 14, 2024 -

Classic Buick GMC responded

Our employees take pride in providing outstanding service and caring for your vehicles as if they were their own. Thank you for recognizing their kindness and dedication. We appreciate your support and look forward to serving you again in the future!

January 15, 2024

Helpful friendly people , clean showroom, good coffee and cold water available. Mark was not pressuring and answered my questions easily. Even though I wasn’t looking to buy this trip I was in having m More

by randyatwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Minnis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Classic Buick GMC responded

Mark's approach reflects our commitment to providing informative and pressure-free experiences. If we can be of any assistance down the road, please don't hesitate to reach out. You're always welcome at Classic ELITE Buick GMC!

January 11, 2024

Good customer service. Friendly people to take care of you. Good reception area for waiting. All around pleasant experience. More

by olivecs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy, service rep, cashiers
Feb 14, 2024 -

Classic Buick GMC responded

Glad to hear you had a pleasant experience! Our team takes pride in ensuring your visit is exceptional. Thanks for choosing us, and we look forward to serving you again in the future!

January 09, 2024

Thank for a great job, you have a great team my wife she is very happy with her truck and my also very happy that I don’t her something is wrong with the truck. More

by Jesus Moreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cheng
Feb 14, 2024 -

Classic Buick GMC responded

We're over the moon to hear that your wife is delighted with her truck, and even happier to know that it's keeping both of you worry-free. Our team is absolutely thrilled to have been a part of making that happen. Here's to the many miles ahead!

January 04, 2024

Great service and friendly reps to great you when you arrive. Always try to get you taken care of as soon a they can. More

by Harley5269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy, and both cashiers
Feb 14, 2024 -

Classic Buick GMC responded

What a delight to hear about your experience! Our team is dedicated to providing not just great service, but a warm and welcoming atmosphere from the moment you arrive. We understand the importance of your time and always strive to prioritize your needs as swiftly as possible. Thank you for choosing us—Classic ELITE Buick GMC is honored to be your destination for exceptional care.

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