251 Reviews of Classic Buick GMC - Service Center
All of the service advisors are great and very knowledgeable. I have a a great experience with all of your advisors as well as the service technicians. knowledgeable. I have a a great experience with all of your advisors as well as the service technicians. More
Service writer Roy was very attentive and helpfull with issue He moved quickly and kept me informed about statis ! Appreciate His attentive behavior!! issue He moved quickly and kept me informed about statis ! Appreciate His attentive behavior!! More
Good luck trying to get anyone in the service department to answer a phone or return a phone call. Waited for months for service. I would try and try to get an actual person in the service dept to actuall to answer a phone or return a phone call. Waited for months for service. I would try and try to get an actual person in the service dept to actually answer the phone with no luck. Technician would not return calls. Kept getting forwarded to voice mailboxes that were full. Then came in person for service and was told they would call back when loaner car was available and then they never called back. I've gone elsewhere and won't be back. More
I am very disappointed with the service I received from Pam. There were things missing from my car and when I called the manager all I got was a sorry. Pam also asked me to reach out to the warranty becaus Pam. There were things missing from my car and when I called the manager all I got was a sorry. Pam also asked me to reach out to the warranty because there was a problem with her computer, customer service was horrible. I was told when I dropped off my car it would take two days, but instead it took 5 because Pam did not order the parts on time. Mr. William was polite when I called. More