Classic Chevrolet Houston - Service Center

This location has the utmost worst customer service. They advised items were handled on the vehicle that weren’t and Cliff has not followed up timely and has horrible Customer service. I escalated conc They advised items were handled on the vehicle that weren’t and Cliff has not followed up timely and has horrible Customer service. I escalated concerns to the regional manager with no response as well. More

Excellent service. I was happy that I got a real estimation about the turnaround time. Too many dealership service departments give unrealistic turn around times. You f I was happy that I got a real estimation about the turnaround time. Too many dealership service departments give unrealistic turn around times. You follow up with them because they haven't updated you and it turns out it's gonna be two more days. I really appreciate honesty and authenticity at how long I would be without my vehicle. I dropped it off on Monday and picked it up on Thursday. More

I was in and out so fast . went for an oil change, no appointment. Thank to my advisor Elliot . went for an oil change, no appointment. Thank to my advisor Elliot . More

Poor workmanship, major issues remain unresolved, causing frustration and lack of confidence in completed work. frustration and lack of confidence in completed work. More

Vehicle was processed quickly, Sheana keeps us updated and informs us of anything is needed from the insurance carrier. and informs us of anything is needed from the insurance carrier. More

I trust my service advisor Michael Li der and he gets things done for me and keeps me advisef things done for me and keeps me advisef More

It was a good experience! Elliott is wonderful and very informative. I enjoyed working with him. Elliott is wonderful and very informative. I enjoyed working with him. More

I always have good service when i used to take my 2013 Tahoe. But this time I took in my 2020 GMC Sierra cause the check engine light would come off and on. According to the code it was having a misfire. Tahoe. But this time I took in my 2020 GMC Sierra cause the check engine light would come off and on. According to the code it was having a misfire. I dropped it off when they opened on a Wednesday, they said they would have to do a full Diagnostic would take 24 to 48 hours for result (which sounds too long for an answer). I called the next day (Thursday)in the afternoon and asked if any news. They said the mechanic was real busy but they would get back to me. I have a tracker on my truck and I watched it parked in the back all day Wednesday, Thursday, Friday and Saturday. Finally Saturday afternoon I had enough and went in person. They went to the back to look for it after they said it was in the shop. They came back and said the mechanic passed it to another mechanic and were waiting on the results. I told them sorry but I need my truck. I told them I have a tracker on it and watched it parked for 4 days. Asked for it back and left. Very disappointed. More

My car was fixed quickly and correctly. They need to be upfront with the way they charge extra for credit card use. Not wait until you are paying the bill. They need to be upfront with the way they charge extra for credit card use. Not wait until you are paying the bill. More

They did a great job. Very helpful and nice personal at this location. I was given the all info I needed to move forward with the lease. Very helpful and nice personal at this location. I was given the all info I needed to move forward with the lease. More