Classic Chevrolet Houston - Service Center
Houston, TX
375 Reviews of Classic Chevrolet Houston - Service Center
Very nice , Very good customer service they listen and take care of customer. Very satisfactory service. take care of customer. Very satisfactory service. More
1. Deceptive. I was told the vehicle my at the time pregnant wife and I were purchasing was completely fine and safe. I was getting a vehicle for my growing family I told by Yuri Robinson(yrobinson@lea pregnant wife and I were purchasing was completely fine and safe. I was getting a vehicle for my growing family I told by Yuri Robinson(yrobinson@leads.classicchevyhwy6.com)(yrobinson@classicelite.com) the vehicle was in great condition. The day we were test driving it I noticed the cup holders were broken. They took the sound system out of this vehicle and left the bass switch. The tires were dry rotted and barely road worthy. They broke the lighter port that charges your phone. I dropped it off for them to "FIX" what they broke. Only for them to break another charging port that was never broken to begin with. PETE(pgancarz@classicofhouston.com) put me through xxxx. According to this guy appointments are not a thing, an estimated time for jobs to be completed is not a thing either. I asked him how long could it be for them to fix what their techs broke. He had no idea. He didn't try to ask anyone about fixing my vehicle or what even happened to begin with. The most unhelpful individual I've had to deal with in a very long time. I took the vehicle to Discount Tire(A week after getting the vehicle) so they could inspect the tires... I was told it's a miracle I even made it there without a flat. **I will be posting this review to warn other familes. To NOT do business with these people. They do not care about you or your family's safety. They just want to make a sale. That's it.** 1yr 4 days later today. This vehicle has had($14,000 dollars in repairs and it is not done. Note this vehicle was worth 19,500) The week after we bought it the CAM PHASERS started to rattle. They sent my car to a shady mechanic for repairs. I'm sure the mechanic stole the new parts and never put them on my vehicle because when I went to pick it up, it was still rattling upon cold start, this was after 21 days without my vehicle. A month after purchase the catalytic converters went out. No way that should be possible if the vehicle is in great condition. They(Classic Elite) did not care at all. They said it was my problem. This is a link to the video I posted about this situation on tiktok. Watch it to get the full story with text and emails. https://www.tiktok.com/t/ZP8BdXQq3/ More
Nice clean and courteous service. They offered to wash the truck, which was a good gesture They offered to wash the truck, which was a good gesture More
Rodrigo took his time with each patron. He was the only one working. He had a good attitude and was very attentive. My car was repaired the same day within an hour of me dropping it off. I He was the only one working. He had a good attitude and was very attentive. My car was repaired the same day within an hour of me dropping it off. I was very grateful I wasn't without my car all weekend. More
Christian was very patient with me as I was dealing with making a decision of whether to buy out my lease end option or get into another lease. He proposed several options and when I finally decided to buy making a decision of whether to buy out my lease end option or get into another lease. He proposed several options and when I finally decided to buy out my lease the dealership were able to come up with an acceptable interest rate. More
Great experience, everyone treated me as family, definitely recommend this location. I appreciate everyone with my purchase definitely recommend this location. I appreciate everyone with my purchase More
Don’t know what to say. Brought mg truck in to get serviced and the blower for the air conditioner went out and I never had an issue with it before. Was told that no one tou Brought mg truck in to get serviced and the blower for the air conditioner went out and I never had an issue with it before. Was told that no one touched the area, but wiring was tied up and I didn’t do it. Then my blower went out not long afterwards. More
Alote competitive and the personal atend costumers with respet Tanks Classic Chevy dealer grey team respet Tanks Classic Chevy dealer grey team More