Classic Chevrolet Houston - Service Center
Houston, TX
174 Reviews of Classic Chevrolet Houston - Service Center
As per my conversation with the sales person, I had set up an appointment to have my oil changed and the software updated. He had stated that the instrument panel (mph and rpm) numbers disappeared. I was up an appointment to have my oil changed and the software updated. He had stated that the instrument panel (mph and rpm) numbers disappeared. I was told that the issue was due to the software needing to be updated, and it would take up to 2-hours. I set up the appointment for a Friday 1:00pm. Upon arrival, no one had any notice of the appointment. They said that it would take 1.5-2 hours, I said ok. Then the came back and said it could take up to 3 hours, again I said ok, then 5 minutes later they said I would need to reschedule! I said I took off of work to get the issues resolved and the dealership is about 12 miles from my house, so they suggested that I just go to Mac Haik Chevorlet…. very disappointing service More
Clsssic Chevy on the overall is a good dealership, but individual employees can use more training in customer service and satisfaction. individual employees can use more training in customer service and satisfaction. More
Good job. The customer service. Explaination of the vehicle problems, after diagnosised and the solutions. Make ready time was accurate. The customer service. Explaination of the vehicle problems, after diagnosised and the solutions. Make ready time was accurate. More
My experience with the dealership was was grateful no problem Great Awesome Good Nice All right problem Great Awesome Good Nice All right More
Muy buena atención y muy amable el personal espeto así sigan trabajando para sus usuarios sigan trabajando para sus usuarios More
Service advisor Rodrigo was helpful. But I am disappointed because they left my truck with hard water streaks after looking for a water leak. Very irresponsible. This is the second time But I am disappointed because they left my truck with hard water streaks after looking for a water leak. Very irresponsible. This is the second time I’ve gotten my vehicle serviced there and had a bad experience. The first time they did the water leak they left my floor boards soaking wet. More
Muy bien trabajo q asen muchas gracias y q tengan un bonito día para todos bonito día para todos More
The employees always the customers with dignity and rest and are very helpful ! Mr. Michael always gives the best service that he can give and makes me and others customes want to return to this dealership and are very helpful ! Mr. Michael always gives the best service that he can give and makes me and others customes want to return to this dealership ! More