Classic Chevrolet

Poor communication I recently purchased a Chevy Cruz at this dealership. I inquired what the tax and title would cost. The salesman gave me a quote and when I went to ta I recently purchased a Chevy Cruz at this dealership. I inquired what the tax and title would cost. The salesman gave me a quote and when I went to tag the car it was double the price. I called the salesman and he said" oh yeah my floor manager told me I made a mistake with my calculation". My question was why didn't you notify me. My husband took the car for a repair two weeks after the purchase and spoke with our salesman and he did not say anything at that time either. Bad bad bad communication!! I got tons of emails asking for us to referrals and other nonsense More

Dishonest Dealer. I don’t know that I’ve ever been treated worse than I was at Classic Chevrolet in Owasso on November 4, 2014. They were dishonest about the vehicle th I don’t know that I’ve ever been treated worse than I was at Classic Chevrolet in Owasso on November 4, 2014. They were dishonest about the vehicle they were selling and became argumentative and confrontational when told we would not be purchasing it. After months of searching, my wife and I found the pre-owned Buick Enclave we had been looking for… there was only one problem, Classic is located in Owasso, six hours away from us. Despite the distance, if everything checked out on this vehicle we were more than willing to make the trip. We contacted a salesperson at Classic who was helpful and sent some pictures of the Enclave to us. After inspecting them, we noticed some minor scratches on the center console and steering wheel. It looked as if the previous owner had a dog that had done some minor damage. No big deal, we knew we were buying a used car and that’s part of it. Also concerning was the fact that after we pulled a carfax report, we noticed the car had been sold by the dealership two weeks prior and now was being relisted. We called to ask the salesperson about these issues. Our questions were simple: Was there any physical damage due to a pet? (scratches, tears, smell etc) and what was the reason the car was being relisted after being sold two weeks ago. He assured us, the car had no pet damage, was in great shape with only normal wear and tear. He also stated the reason the car had been returned was because of financing issues with the person who had initially purchased it. Those answers were good enough for us, so we let the sales person know we would be traveling overnight and would be there first thing in the morning to look at the vehicle. The next morning, I arrived at the dealership and the sales person who I had been speaking with wasn’t there yet. Another young sales person was more than happy to show the car. Right away, sitting in the Enclave was a disappointment; it smelled like an ashtray had been emptied on a wet dog. The sales person of course assured me the smell could be removed in 15 minutes. On the test drive I casually asked him about the car being relisted. Unaware of what the original sales person had told me, he let me know the car was returned because there was extensive interior damage from the previous owner’s pet. While the dealership had repaired the damage and the vehicle was in decent shape (outside of smell), at this point I didn’t feel comfortable purchasing from this dealer. I politely informed them I didn’t feel they were honest and upfront about the condition of the vehicle and I would not be purchasing it. Before I could exit the parking lot, the internet director waived me down. I rolled down my window, and to my disbelief, this man spent the next five minutes verbally berating me. He acted so foolishly and with such a temper he refused to even give me his name. I left the dealership and called the General Manager who was apologetic. This was truly horrible experience with a dealer. I’m glad I live 6 hours away and will never have to see these individuals again. More

Classic Chevrolet, Owasso, OK I was promptly contacted by Mr. Retheford. Several days later, I am driving my Chevy Cruz.Thanks to the entire team, including the Sales Manage I was promptly contacted by Mr. Retheford. Several days later, I am driving my Chevy Cruz.Thanks to the entire team, including the Sales Manager. More

I found the vehicle that I was looking for on Classics website. I called and Spoke with Dusty Davis and explained to him the vehicle that I was interested in and asked him several questions about it. One website. I called and Spoke with Dusty Davis and explained to him the vehicle that I was interested in and asked him several questions about it. One question that I asked was if it had been wrecked, how many owners, etc. I wanted to know the specifics before I made the hour drive to Owasso. He said it had never been wrecked, and that it was only a one owner vehicle and that the lady that traded it in only traded it because she wanted a year newer model touring edition. Come to find out after I made the trip, signed the papers and took the car home I had requested the carfax before my bank printed the check. I had to call about 5 times before someone finally sent it. Good thing I did because it had been wrecked and he lied about the ownership. it had been sold 3 different times, and auctioned. I will never trust them again, especially that salesman. I will make sure that all of my friends and family know about this as well.Definitely a waste of my time and I felt very betrayed. Oh last but not least, the key that they gave me was broke in half and DUCK TAPED back together!!!! Bad experience all the way around! More