Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Group 1 Chrysler Dodge Jeep Ram Denton
Denton, TX
1,086 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,086 Reviews of Group 1 Chrysler Dodge Jeep Ram Denton
July 04, 2026
This dealership has always been a pleasure to use. The buying experience was great and their service department is also reasonably priced and the staff go out of their way to help with great communica The buying experience was great and their service department is also reasonably priced and the staff go out of their way to help with great communication. I just took my vehicle in for routine maintenance and asked for brake pad replacement as one of the maintenance items but the staff contacted me once they started the work and let me know the pads had substantial life left and asked if I still wanted them replaced. I think most dealerships wouldn't go out of their way to help the customer like this and would rather just bill for more services. I highly recommend this dealership to everyone. More
by jared_winter
Employees Worked With
N/A
July 03, 2026
This place sucks! It used to be good and went down hill quickly. Bought multiple vehicles here and always came here for service. Never again. HARLEY my service adv It used to be good and went down hill quickly. Bought multiple vehicles here and always came here for service. Never again. HARLEY my service advisor has no communication skills. I tried calling multiple times and texting her service number and I got no response to my questions. I called and asked for pricing and was told they had a $59.95 oil change special. I asked how long it would take to get an oil change today if I come in at 1pm and was told it should be about 30 to 45 minutes. (Normal timing) I got there and the price was different, asked about the special and was told there isn’t one. I told her I had just spoken to someone that told me they had a special. She seemed annoyed that they told me they had a special. (That that was a call center who told me about the special and that they shouldn’t be doing that). Then she proceed to try to upsell me an oil change package. When I asked questions about the package she had no answers to my basic questions regarding the package. IT TOOK THEM 3 HOURS to do a basic oil change. I have friends that express similar concerns with they took their vehicles in for service. More
by Disappointed
Employees Worked With
Harley
June 30, 2026
Service department was very professional. They were able to fit me in while I was traveling through Denton when a warning light came on in my Jeep. Impressive waiting area, too. They were able to fit me in while I was traveling through Denton when a warning light came on in my Jeep. Impressive waiting area, too. More
by Cajun
Employees Worked With
Holly?
June 26, 2026
Service bay and waiting area were clean. They had complimentary snacks, water and coffee for customers who were waiting (although I only saw employees partake of any). The negative: I had a They had complimentary snacks, water and coffee for customers who were waiting (although I only saw employees partake of any). The negative: I had a 7am appointment (the first one there) and it still took 2 hours to get out on an oil change and tire rotation. When I set the appointment I selected a $140 package but it cost me $175 with no explanation as to why the increase. More
by jbaker
Employees Worked With
Did not work with any of those people
June 12, 2026
Excellent experience from start to finish. Professional, knowledgeable, and genuinely focused on helping me find the right vehicle. I appreciated the clear communication and outstanding custom Professional, knowledgeable, and genuinely focused on helping me find the right vehicle. I appreciated the clear communication and outstanding customer service. I highly recommend Jeff Barberee. More
by Van B.
Employees Worked With
JEFFREY BARBEREE
May 21, 2026
Julie Tucker, my service advisor was extremely helpful, sincere and trustworthy. The dealership is clean and well organized! I didn’t have any problems and would recommend getting your vehicle serviced at sincere and trustworthy. The dealership is clean and well organized! I didn’t have any problems and would recommend getting your vehicle serviced at Denton Dodge! More
by Louisfl43
Employees Worked With
N/A
