Group 1 Chrysler Dodge Jeep Ram Denton

zero communication. they had my truck for 5 business days and i had to text or call (good luck getting anyone to answer) for any updates. the only time they reached out they had my truck for 5 business days and i had to text or call (good luck getting anyone to answer) for any updates. the only time they reached out to me on their own was to tell me what the cost is, then to tell me it was ready to pick up. i don’t know what they did to the fairly new battery, but starting the day after i got my truck back it wouldn’t start without a jump. i’m taking it somewhere else to get fixed and will not be doing business here again More

Jeff Berberee was great to work with as was the finance team - overall great experience. Everyone was friendly. I will highly recommend. team - overall great experience. Everyone was friendly. I will highly recommend. More

Service Associate, James, was helpful, and helped to expedite getting my Jeep rwady to go as I had an appointment. The oil & filter and tire rotation charges were very reasonable at around $100. I expedite getting my Jeep rwady to go as I had an appointment. The oil & filter and tire rotation charges were very reasonable at around $100. I will continue to use Group 1 Jeep, Dodge , Ram in Denton going forward. I highly recommend this location for your vehicle services. More

Garold was a fantastic advisor to help me through all the various repairs my car needed. Incredibly patient, kind, and made me feel incredibly comfortable making such a costly decision. Even through to the v various repairs my car needed. Incredibly patient, kind, and made me feel incredibly comfortable making such a costly decision. Even through to the very end to make some final confirmations on honoring the errors made. I was hesitant to send my car into the dealership, but Garold really gave me hope that it can be an incredible experience and that the dealership is just as kind as he is. Thank you!! More

Never been so impressed by a service department! Very responsive and honest and communicative and fix everything Very responsive and honest and communicative and fix everything More

The absolute worst service department. I will never by another vehicle or take my vehicle for service. I will never by another vehicle or take my vehicle for service. More

More interested in selling car payments than cars. We stopped in to check out the numbers on a car. They bring out the little paper you can’t touch and test your quick math skills. Math wasn’t mathing We stopped in to check out the numbers on a car. They bring out the little paper you can’t touch and test your quick math skills. Math wasn’t mathing so we went home and secured financing, tried to call and get an otd total for the car and they questioned us about what our problem was for a second time. If you aren't willing to play “pack the payment” they are unprofessional, rude and condescending. They seem to prioritize greasy tricks you know well over selling cars at their ADVERTISED prices. Can’t recommend less. Because of our experience with financing/managers, I wouldn’t even trust the service department. Try if you enjoy being swindled/disrespected I guess More

Jeff Barbaree is the best salesman around and Charlie in finance is also fantastic to work with. I've bought roughly 11 cars here and every transaction has been amazing. finance is also fantastic to work with. I've bought roughly 11 cars here and every transaction has been amazing. More

January 21, 2026: I dropped off my vehicle. I have a 2016 Grand Cherokee . I had taken in my vehicle because there was one day where I went to turn it on and it started shaking really bad, so I have a 2016 Grand Cherokee . I had taken in my vehicle because there was one day where I went to turn it on and it started shaking really bad, so they diagnosed it and then they told me they would get it back to me on a certain day. Days went by, weeks went by, and still to this day February 27 2026, I do not have a vehicle. On February 23: I received a text message and basically they have already closed out my ticket, and I have not heard from them. We have called, and they are not returning our phone calls. How is it that my ticket is closed out but I don’t have my vehicle? Their communication, especially the service advisor and the service manager, is horrible. We call both of them to get updates all the time, and they take forever to reach back out. Today is February 27, and still to this day, I have not heard from them, and this will be the third time that I have to go up to the dealership personally because the service advisor and manager are not answering my phone calls. More

Truly professional clean service as well as the lobby. Refreshments were available and appreciated. Thank you Refreshments were available and appreciated. Thank you More