Group 1 Chrysler Dodge Jeep Ram Denton

The staff at Group 1 Chrysler Dodge Jeep Ram Denton were incredibly attentive and managed to schedule a same-day appointment for me. I brought my RAM 3500 into the service department to address a cabin wate incredibly attentive and managed to schedule a same-day appointment for me. I brought my RAM 3500 into the service department to address a cabin water leak. My service advisor, Julie Tucker, was absolutely on the money. She provided a clear timeline, kept me updated throughout the process, and delivered excellent customer service. I highly recommend this place! More

Professional and Courteous! I had a terrible experience over the weekend at another dealer. Took a chance with them today and I'm glad I did. I will absolutely be coming back to I had a terrible experience over the weekend at another dealer. Took a chance with them today and I'm glad I did. I will absolutely be coming back to this service department in the future. I felt like my time was valuable to them. More

Thorough diagnostic was performed and they provided plenty of information for us to make an educated decision on repairs. Garold and the team are very informative and kind. They work very hard to make plenty of information for us to make an educated decision on repairs. Garold and the team are very informative and kind. They work very hard to make sure the job is done right. More

Once you check your vehicle in they do good with communication updates through text. The new service center is new & nice if you want to wait for your vehicle. communication updates through text. The new service center is new & nice if you want to wait for your vehicle. More

Sales people are straight forward transparent and very helpful. Fast process and well taken care of. helpful. Fast process and well taken care of. More

I’ve commented b4. .your employees never look up, speak, smile, etc. You are not a welcoming location. .your employees never look up, speak, smile, etc. You are not a welcoming location. More

Jeff Barbree was awesome! ! Would definitely recommend them!! Everyone was polite and very helpful!! Love my jeep grand Cherokee ! Would definitely recommend them!! Everyone was polite and very helpful!! Love my jeep grand Cherokee More

Excellent service Dj made me feel at home everyone there was great to me I really do appreciate it was great to me I really do appreciate it More

The gentlemen checking customers in at the service department are not friendly. And they are even less friendly to women. They are also not trustworthy. Back in July I brought my 2022 Jeep in for o department are not friendly. And they are even less friendly to women. They are also not trustworthy. Back in July I brought my 2022 Jeep in for only an oil change. My car is out of warranty and the service rep stated based on the wear on the tread I needed a tire rotation. I informed him that all 4 tires were only a month old as I just bought new ones from Firestone. So my tires did not need a tire rotation. The service rep doubled down and said “oh, well we didn’t have a record of that.” But surely you can tell that there aren’t any issues with the tread since they were brand new. I don’t trust this service department and will not return. Very disappointing! More