Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Classic Ford Mentor
Mentor, OH
222 Reviews
Classic Ford Mentor is proud to serve drivers throughout Mentor, Painesville, Willoughby, Eastlake, Concord, Madison, and the greater Northeast Ohio region with a knowledgeable team, a welcoming atmosphere, and a commitment to customer satisfaction.
Whether you're searching for a new Ford, a certified pre-owned Ford, or a quality used vehicle, our experienced sales staff is here to help you find exactly what you’re looking for. With many years of industry experience, our team understands Ford vehicles inside and out — and we’re dedicated to providing the guidance and support you need throughout the buying process.
Browse our inventory online, request more information, schedule a test drive, or explore financing options — we're here to make your experience smooth and convenient.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 222 reviews
March 01, 2026
As a first time car buyer, Classic Ford Mentor made the whole process seamless! AJ Schafer made everything so easy and went above and beyond to make sure that I fully understood the process! I would buy fr whole process seamless! AJ Schafer made everything so easy and went above and beyond to make sure that I fully understood the process! I would buy from Classic Ford Mentor and AJ 100% again. More
by claire.4136
Verified CustomerEmployees Worked With
AJ Schafer
March 01, 2026
I always receive the best service and care at Classic Ford, Mentor - I always leave trusting my car is in better shape and safe and reliable. What a friendly team too! Ford, Mentor - I always leave trusting my car is in better shape and safe and reliable. What a friendly team too! More
by colleenfrabotta
Employees Worked With
Rick
March 01, 2026
Josiah takes very good care of me. The repair that was done earlier (replacing the oil pan, something I didn’t know needed replacing) was not done well. My car started leaking oil whic The repair that was done earlier (replacing the oil pan, something I didn’t know needed replacing) was not done well. My car started leaking oil which it had not done prior to that repair. Josiah had me drive up to check it out. We had to reschedule a time to get my car back up to be repaired. Third time was charm time. My car isn’t leaking oil now. Josiah kept me in the loop this whole last trip up. More
by FORDGIRLROBIN
Employees Worked With
Josiah
March 01, 2026
Have dealt with classic Ford in the past this latest experience with classic Ford is the same as in the past excellent experience Steve and service is a pleasure to work with knowledgeable and I appreci experience with classic Ford is the same as in the past excellent experience Steve and service is a pleasure to work with knowledgeable and I appreciate his experience and knowledge More
by JACKLASKA
Employees Worked With
Steve in the service department, excellent and knowledgeable
February 28, 2026
Great service and friendly staff! Also I was provided with a loaner vehicle, which was picked up by their driver. Everything was great, thanks for the service! Also I was provided with a loaner vehicle, which was picked up by their driver. Everything was great, thanks for the service! More
by amdk098
Employees Worked With
Other Employees :
Olivia Brandt, Kareem Young
February 28, 2026
Aj and the sales staff worked hard to find what we were looking for. They made sure they found what we needed and with in our timeframe. looking for. They made sure they found what we needed and with in our timeframe. More
by nickmeade19
Employees Worked With
Other Employees :
Aj Schafer, Kareem Young
February 26, 2026
Service is always excellent. Alex Szabo is the man! Disappointed Classic used a non-union electrical contractor to do their electrical work for the EV stations. IBEW and their Alex Szabo is the man! Disappointed Classic used a non-union electrical contractor to do their electrical work for the EV stations. IBEW and their families have bought countless number of cars from Classic. Appreciate all stores are built union (a directive form Mr. Brown Sr.) but we will do all electrical work More
by DGALLAGHER6
Employees Worked With
Eric Hull
February 26, 2026
Friendly staff willing to go the “extra mile. ” We love the videos that get sent to our phones explaining what is being done to our vehicle while in for service. ” We love the videos that get sent to our phones explaining what is being done to our vehicle while in for service. More
by Beach4Lyfe
Employees Worked With
Ian
