Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Classic Ford Mentor
Mentor, OH
165 Reviews
Classic Ford Mentor is proud to serve drivers throughout Mentor, Painesville, Willoughby, Eastlake, Concord, Madison, and the greater Northeast Ohio region with a knowledgeable team, a welcoming atmosphere, and a commitment to customer satisfaction.
Whether you're searching for a new Ford, a certified pre-owned Ford, or a quality used vehicle, our experienced sales staff is here to help you find exactly what you’re looking for. With many years of industry experience, our team understands Ford vehicles inside and out — and we’re dedicated to providing the guidance and support you need throughout the buying process.
Browse our inventory online, request more information, schedule a test drive, or explore financing options — we're here to make your experience smooth and convenient.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 165 reviews
April 17, 2026
Love classic mentor, the entire team is awesome from purchasing my truck to their service department. They are definately on the ball taking care of my vehicle like it was their own. Thanks to everyon purchasing my truck to their service department. They are definately on the ball taking care of my vehicle like it was their own. Thanks to everyone from Scott the GM and my sales people and the entire service department!! More
by K.RICHARDS39
Verified CustomerEmployees Worked With
Ron Lang
April 16, 2026
Fast efficient service. I arrived early but they started working on the car immediately. The summary video is a nice touch. I arrived early but they started working on the car immediately. The summary video is a nice touch. More
by lz4sticks
April 11, 2026
Service is prompt, thorough and reliable (26 year faithful customer here). The service reps are great. faithful customer here). The service reps are great. More
by rldubbs
Employees Worked With
April 10, 2026
Have had my vehicle in for the same issue for 2 years now, still have not resolved the issue. Recall completed on rear camera, installed incorrectly. Had to have it taken back in for it to be fixed. Stil now, still have not resolved the issue. Recall completed on rear camera, installed incorrectly. Had to have it taken back in for it to be fixed. Still not fixed More
by t_kocevar
Employees Worked With
Multiple people
April 09, 2026
Always happy with the service department at this dealership! The take good care of me and my car. They are second to none, I live in Cleveland but return to this dealership (I purchased my car here) dealership! The take good care of me and my car. They are second to none, I live in Cleveland but return to this dealership (I purchased my car here) for service even though there are Ford dealerships much closer to my home, they are the BEST! More
by POLLYZAS
Employees Worked With
Ian Warsinskey
April 08, 2026
Outstanding service—fast, professional, and friendly. Classic Ford’s team always goes above and beyond. Classic Ford’s team always goes above and beyond. More
by sherialex
Employees Worked With
Other Employees :
Rick Brzeczkowski, Isaiah McClain
April 08, 2026
Since buying a EV is a new experience, Brandon was great at demoing the Mach-E's features and answering my questions concerning the charging ecosystem. at demoing the Mach-E's features and answering my questions concerning the charging ecosystem. More
by dmohnke69
April 03, 2026
Classic has always been my go to dealership and always serves me well. Highly recommended serves me well. Highly recommended More
by Jamie
