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Classic Honda Orlando - Service Center

Orlando, FL

4.4
440 Reviews

440 Reviews of Classic Honda Orlando - Service Center

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May 23, 2025

Very professional. They want to know what service is needed.. They give you the estimated price.. They get your consent before doing the work and if others problems a More

by L_4grands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier C.
May 25, 2025 -

Classic Honda Orlando responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 17, 2025

The person that took care of me was very nice and processional. He explained everything I needed and the reason why. When I asked a question he was knowledgeable. More

by skymom928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 19, 2025 -

Classic Honda Orlando responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Classic Honda Orlando! Please don't hesitate to reach out if there's anything additional we can do for you.

May 02, 2025

I HAD A NEW TRANSMISSION PUT IN MY HONDA PILOT. I RECEIVED A CALL FROM CLASSIC HONDA THAT I COULD PICK UP THE CAR. I TOOK IT FOR A SPIN WITH COURTNEY MY REP. AS SOON AS I TOOK IT ON THE ROAD, AL More

by SAILOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
COURTNEY, WHO WAS VERY HELPFUL!
May 04, 2025 -

Classic Honda Orlando responded

Hi Sailor, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (407) 291-6090 when you have a chance. Thank you, and we look forward to hearing from you.

April 25, 2025

Everything was taken care of with quickness and accuracy. Courtney is a good Company representative. More

by amattingly10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Apr 28, 2025 -

Classic Honda Orlando responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 18, 2025

My service advisor Ish was above excellent. He was welcoming, on time and very accomodating. He was extremely polite and asked if he could help me in any other way. The car was ready on time. T More

by sheilatlove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ish
Apr 19, 2025 -

Classic Honda Orlando responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Apr 20, 2025 -

sheilatlove responded

The role of a service advisor is very difficult. They must have good knowledge, good cutomer service and work well with the team of mechanics etc, They are judged by customer responses...which includes cleanliness of facility etc for which they are not responsible. This is unfair for their monthly bonus depends on all the team doing their best. This does not lead to team effort but rather causes dissention among the group. You need to take a look at this type of review and give credit where credit is due.

April 15, 2025

Fast priced right, very friendly! Soo was very helpful even though I didn't show up till after noon. More

by webberone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Soo
Apr 17, 2025 -

Classic Honda Orlando responded

Hello, we're happy you found our staff to be so supportive during your experience here at Classic Honda Orlando. We are always more than happy to assist you if anything else comes up. Take care!

April 14, 2025

Polite, fast and answered all my questions. I recommend Classic Honda. Planning on buying a CR-V in the next year. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel sales man and I can't remember my service man...I'm sorry.
Apr 17, 2025 -

Classic Honda Orlando responded

Hello Carol, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 09, 2025

Quality. Professionalism, Courtesy and care. Cogratulations all Team and specially SeniorAdvisor: Mr. Soon Kim, and technician Newman Migner More

by rdaniel_sancerni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Soon Kim, Newman migner
Apr 11, 2025 -

Classic Honda Orlando responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 09, 2025

My advisor was polite and professional, and explained the steps they were going to take to diagnose the problem, and then once the problem had been diagnosed, he carefully explained how they were going to ma More

by Abcdef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor
Apr 12, 2025 -

Classic Honda Orlando responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 07, 2025

The Service staff are Nice but the work is of poor quality , I have purchased 3 vehicles from this Dealership and it always ends with the same result.. The staff apologizing for the poor service and h More

by cjdiaz13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Service Manager
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