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Classic Kia of Carrollton
Carrollton, TX
964 Reviews
Kia Dealership in Carrollton, TX
At Classic Kia Carrollton we go the extra mile to make your shopping experience perfect. From the moment you walk through our front doors you can tell that your visit is going to be special. Our family-friendly, no-hassle environment means you can shop at your leisure without fear of being pressured into a sale. When you’re at Classic Kia Carrollton you can always expect a simple, easy shopping experience that always puts the customer first. We are proud to be part of the Classic Chevrolet Group, a brand recognized for its award-winning customer service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 964 reviews
September 21, 2024
Great service, appreciate it a lot. Don’t know what else to write but gotta make this 15 word minimum. Don’t know what else to write but gotta make this 15 word minimum. More
by PUJOLS.SARA
Verified CustomerEmployees Worked With
September 20, 2024
Charles took care of me. And he wasnt having a good day. The customer before me was a bit of a handful and he jumped in and got it taken care of And he wasnt having a good day. The customer before me was a bit of a handful and he jumped in and got it taken care of More
by JW.WILCOX
Employees Worked With
Charles washington
September 19, 2024
Charles Washington was our service manager during our visit. This was our first time to work with him, and we were very pleased. Because of him we will be returning. He is very conscientious, personable, visit. This was our first time to work with him, and we were very pleased. Because of him we will be returning. He is very conscientious, personable, good at problem-solving, and his customer service is amazing. Prior to working with Charles this past visit, we had become very dissatisfied with our visits to the Kia dealership in Carrollton. But now, because of Charles things seem to be returning back to excellent car and customer care. Thank you Charles! More
by CEHAAS0
Employees Worked With
Charles Washington
September 18, 2024
I do not want to talk anything about this dealership. God bless the owner and the finance guy for what they did to me God bless the owner and the finance guy for what they did to me More
by haidaraja
Employees Worked With
September 17, 2024
Service department personnel has always been very professional, friendly and helpful. Waiting area is also neat and clean. professional, friendly and helpful. Waiting area is also neat and clean. More
by LINDAWELCHWALKER
September 17, 2024
Chris is very helpful, accommodating, friendly and fast. They have a coffee shop and snacks for the customers. I recommend the service Center for having excellent service. They have a coffee shop and snacks for the customers. I recommend the service Center for having excellent service. More
by LEONARDO.MIJARES
Employees Worked With
Chris
September 17, 2024
Made appointment by phone due to error on website. Customer service person was great. The service tech had the information for the service and took my car back quickly. The wait time was not too lo Customer service person was great. The service tech had the information for the service and took my car back quickly. The wait time was not too long. I had received a coupon from an email for free oil change, multipoint inspection, and car wash. The coupon was honored and the tech explained what needed serviced for next time. Thanks for making it a good experience. More
by RHARR
Employees Worked With
September 16, 2024
Bobby is def great. Although it took for ever for the things to come in it only took them a day and half to complete the service. Great staff. Although it took for ever for the things to come in it only took them a day and half to complete the service. Great staff. More
by CAROLBAB24
Employees Worked With
Bobby
