
Classic Kia of Carrollton
Carrollton, TX
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Charles took care of me. And he wasnt having a good day. The customer before me was a bit of a handful and he jumped in and got it taken care of And he wasnt having a good day. The customer before me was a bit of a handful and he jumped in and got it taken care of More
Charles Washington was our service manager during our visit. This was our first time to work with him, and we were very pleased. Because of him we will be returning. He is very conscientious, personable, visit. This was our first time to work with him, and we were very pleased. Because of him we will be returning. He is very conscientious, personable, good at problem-solving, and his customer service is amazing. Prior to working with Charles this past visit, we had become very dissatisfied with our visits to the Kia dealership in Carrollton. But now, because of Charles things seem to be returning back to excellent car and customer care. Thank you Charles! More
Chris is very helpful, accommodating, friendly and fast. They have a coffee shop and snacks for the customers. I recommend the service Center for having excellent service. They have a coffee shop and snacks for the customers. I recommend the service Center for having excellent service. More
Made appointment by phone due to error on website. Customer service person was great. The service tech had the information for the service and took my car back quickly. The wait time was not too lo Customer service person was great. The service tech had the information for the service and took my car back quickly. The wait time was not too long. I had received a coupon from an email for free oil change, multipoint inspection, and car wash. The coupon was honored and the tech explained what needed serviced for next time. Thanks for making it a good experience. More