Classic Kia of Carrollton
Carrollton, TX
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Great experience from beginning to end. Chris from the service team kept me up to date during the whole process. My engine locked I had lost hope. Their team replaced it under extended war Chris from the service team kept me up to date during the whole process. My engine locked I had lost hope. Their team replaced it under extended warranty. And put me in a loaner. More
The representative Charles did a wonderful job working with me. I liked the prompt responses about the details of my service and their step by step processes he well explained. As far as the scheduling on with me. I liked the prompt responses about the details of my service and their step by step processes he well explained. As far as the scheduling online it was very organized and simple. At the establishment, when I got out of my ride to go into the dealership I was immediately greeting when I stepped inside they directed me to the service desk and I was greeted by the service desk receptionist she was very nice sweet woman wearing glasses. I was able to meet mr Charles has a very nice personality and smile very willing to see what I needed. The people in the delasrship to my observation had very nice smiles when you looked at them. Very clean inside. My car was well taken care of. I appreciate KIA corporate as well as this location to assist me with my vehicle. Thank you very much. I will continue to represent this brand with my smile as well. More
Where do I even start? Chris takes such good care of us every time I come in. He always takes the time to fully listen to me when I need service. The people that work the s Chris takes such good care of us every time I come in. He always takes the time to fully listen to me when I need service. The people that work the service counter are also fantastic and make the process an easy one. I will be returning here for whatever because of Chris and the service desk! More
Great customer service. Service team was informative and their communication was great. Great experience for my first time at this Kia dealership. Service team was informative and their communication was great. Great experience for my first time at this Kia dealership. More

