Classic Kia of Carrollton

Took much longer than expected to. Was told it would be 3 days for a diagnostic. Dropped off car on Wednesday, didn't hear back until the following Tuesday, when I called. On a good Was told it would be 3 days for a diagnostic. Dropped off car on Wednesday, didn't hear back until the following Tuesday, when I called. On a good note, I was given a loaner. Aside from that, the service performed was excellent and only took 1 day after the diagnostic. Communication must be a priority. More

Faster than expected, appointment time was adhered to, coffee was good and associate helping out was awesome. coffee was good and associate helping out was awesome. More

Bobby was great. He kept me well informed as what was going on and took care of me. He kept me well informed as what was going on and took care of me. More

Generalmente siempre hago mi cambio de aceite aquí , son muy amables y su trabajo es muy profesional muy amables y su trabajo es muy profesional More

Had a very smooth visit for my car service. Chris was very helpful and keeping me posted with the updates and time. Appreciate his customer relationship skills. Chris was very helpful and keeping me posted with the updates and time. Appreciate his customer relationship skills. More

I took my vehicle in for an oil change. I was greeted immediately and was directed to the waiting area. Overall, my experience was good. I was greeted immediately and was directed to the waiting area. Overall, my experience was good. More

They were very informative and very helpful. Did a great job and was quick about it Did a great job and was quick about it More

Stephen C. was a great help with purchasing my Kia Sportage. I appreciate that everything was straightforward when it came to buying the car. Very easy to work was a great help with purchasing my Kia Sportage. I appreciate that everything was straightforward when it came to buying the car. Very easy to work with. He was also very helpful with getting everything set up. The financing part was not as straightforward. The day I picked up the car, the system was down and everyone I had worked with was out or already gone for the day. More

I always go to Classic Kia even though it is not the closest Kia dealer to my house. Very good customer service, loaner car, and good communication! Eric closest Kia dealer to my house. Very good customer service, loaner car, and good communication! Eric More

Advance reservation, friendliness and phone call However, they said they would replace the key box, but I don't know if it has been replaced. It's not far from my house, and I was notified call However, they said they would replace the key box, but I don't know if it has been replaced. It's not far from my house, and I was notified of service and recalls via email, so I took the time to visit after a long time. I am grateful. However, I did not know whether all my requests were resolved. We would like to thank you very much for picking up the vehicle. More