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Classic Kia of Carrollton
Carrollton, TX
964 Reviews
Kia Dealership in Carrollton, TX
At Classic Kia Carrollton we go the extra mile to make your shopping experience perfect. From the moment you walk through our front doors you can tell that your visit is going to be special. Our family-friendly, no-hassle environment means you can shop at your leisure without fear of being pressured into a sale. When you’re at Classic Kia Carrollton you can always expect a simple, easy shopping experience that always puts the customer first. We are proud to be part of the Classic Chevrolet Group, a brand recognized for its award-winning customer service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 964 reviews
July 22, 2024
Took much longer than expected to. Was told it would be 3 days for a diagnostic. Dropped off car on Wednesday, didn't hear back until the following Tuesday, when I called. On a good Was told it would be 3 days for a diagnostic. Dropped off car on Wednesday, didn't hear back until the following Tuesday, when I called. On a good note, I was given a loaner. Aside from that, the service performed was excellent and only took 1 day after the diagnostic. Communication must be a priority. More
by DOTCOMGUY022765
Verified CustomerEmployees Worked With
July 22, 2024
Faster than expected, appointment time was adhered to, coffee was good and associate helping out was awesome. coffee was good and associate helping out was awesome. More
by RFLESCH19
Employees Worked With
July 21, 2024
Generalmente siempre hago mi cambio de aceite aquí , son muy amables y su trabajo es muy profesional muy amables y su trabajo es muy profesional More
by CARLOSJLC20
Employees Worked With
July 20, 2024
Had a very smooth visit for my car service. Chris was very helpful and keeping me posted with the updates and time. Appreciate his customer relationship skills. Chris was very helpful and keeping me posted with the updates and time. Appreciate his customer relationship skills. More
by TAPAN LONKAR
Employees Worked With
Chris Smith
July 19, 2024
They were very informative and very helpful. Did a great job and was quick about it Did a great job and was quick about it More
by JAFOX0712
July 05, 2024
I always go to Classic Kia even though it is not the closest Kia dealer to my house. Very good customer service, loaner car, and good communication! Eric closest Kia dealer to my house. Very good customer service, loaner car, and good communication! Eric More
by ebtinsley
Employees Worked With
Jason McNallynin service outstanding attention.
July 05, 2024
Stephen C. was a great help with purchasing my Kia Sportage. I appreciate that everything was straightforward when it came to buying the car. Very easy to work was a great help with purchasing my Kia Sportage. I appreciate that everything was straightforward when it came to buying the car. Very easy to work with. He was also very helpful with getting everything set up. The financing part was not as straightforward. The day I picked up the car, the system was down and everyone I had worked with was out or already gone for the day. More
by april
Employees Worked With
Stephen C, Demario
June 30, 2024
Advance reservation, friendliness and phone call However, they said they would replace the key box, but I don't know if it has been replaced. It's not far from my house, and I was notified call However, they said they would replace the key box, but I don't know if it has been replaced. It's not far from my house, and I was notified of service and recalls via email, so I took the time to visit after a long time. I am grateful. However, I did not know whether all my requests were resolved. We would like to thank you very much for picking up the vehicle. More
by DALLASWOORI2002
Employees Worked With
