
Classic Kia of Carrollton
Carrollton, TX
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Took much longer than expected to. Was told it would be 3 days for a diagnostic. Dropped off car on Wednesday, didn't hear back until the following Tuesday, when I called. On a good Was told it would be 3 days for a diagnostic. Dropped off car on Wednesday, didn't hear back until the following Tuesday, when I called. On a good note, I was given a loaner. Aside from that, the service performed was excellent and only took 1 day after the diagnostic. Communication must be a priority. More
Had a very smooth visit for my car service. Chris was very helpful and keeping me posted with the updates and time. Appreciate his customer relationship skills. Chris was very helpful and keeping me posted with the updates and time. Appreciate his customer relationship skills. More
Stephen C. was a great help with purchasing my Kia Sportage. I appreciate that everything was straightforward when it came to buying the car. Very easy to work was a great help with purchasing my Kia Sportage. I appreciate that everything was straightforward when it came to buying the car. Very easy to work with. He was also very helpful with getting everything set up. The financing part was not as straightforward. The day I picked up the car, the system was down and everyone I had worked with was out or already gone for the day. More
I always go to Classic Kia even though it is not the closest Kia dealer to my house. Very good customer service, loaner car, and good communication! Eric closest Kia dealer to my house. Very good customer service, loaner car, and good communication! Eric More
Advance reservation, friendliness and phone call However, they said they would replace the key box, but I don't know if it has been replaced. It's not far from my house, and I was notified call However, they said they would replace the key box, but I don't know if it has been replaced. It's not far from my house, and I was notified of service and recalls via email, so I took the time to visit after a long time. I am grateful. However, I did not know whether all my requests were resolved. We would like to thank you very much for picking up the vehicle. More