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Classic Kia of Carrollton
Carrollton, TX
964 Reviews
Kia Dealership in Carrollton, TX
At Classic Kia Carrollton we go the extra mile to make your shopping experience perfect. From the moment you walk through our front doors you can tell that your visit is going to be special. Our family-friendly, no-hassle environment means you can shop at your leisure without fear of being pressured into a sale. When you’re at Classic Kia Carrollton you can always expect a simple, easy shopping experience that always puts the customer first. We are proud to be part of the Classic Chevrolet Group, a brand recognized for its award-winning customer service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 964 reviews
June 16, 2024
Great people, helpful friendly, respectful of their customer’s time. I would recommend this dealership. customer’s time. I would recommend this dealership. More
by CHERYLTHOMAS3366
Verified Customer
June 15, 2024
Everything was fine up until the end. I was a little indecisive on exactly which vehicle I was wanting and I wanted to be sure since I drove 190 miles to come to this dealership. They be I was a little indecisive on exactly which vehicle I was wanting and I wanted to be sure since I drove 190 miles to come to this dealership. They became very abusive to me in the end. I'm a senior citizen and I was very shaken up by the ordeal. I had already sold my car at the Carmax closest to the dealership, I had no car to get back home and they were forcing me to take a deal I had not agreed upon. In the end I got them to honor their original proposal which I still have on paper but the abuse I went through is nothing I want to go through again. The salesman took me out to the car, handed me the keys and said have a nice trip without even explaining anything about the car. This is the worst car buying experience I've ever had. I would like to hear from upper management concerning this experience. More
by rtstevensusa
Employees Worked With
Kaz
June 15, 2024
The whole process was easy and David Took the time to Show me new features about my car. He made the whole Process easy Show me new features about my car. He made the whole Process easy More
by rovners1984
June 15, 2024
Took my 2012 Sportage in for oil check and for the recall fix for HECU. Work was done in time frame they told me it would be. Great waiting area. Friendly staff and they washed my car as part of the service. fix for HECU. Work was done in time frame they told me it would be. Great waiting area. Friendly staff and they washed my car as part of the service. I have always had stellar work and experience from Kia ever since I bought my Kia from them! More
by VICKI22
Employees Worked With
Kim in Service
June 14, 2024
Staff is always courteous and helpful. Work is always done on time and the shuttle service is convenient. My advisor Bobbi was very nice and informative and the information you get on what Work is always done on time and the shuttle service is convenient. My advisor Bobbi was very nice and informative and the information you get on what they did and results of their tests really tells the story as to how your vehicle is holding up. More
by HUDSONGIL
Employees Worked With
Bobbi in service department
