Classic Kia of Carrollton

Everything was great Ben was awesome. Quick fast and easy. Professional as well as kind. Quick fast and easy. Professional as well as kind. More

This dealership is efficient with time, communication and service. I highly recommend this place to purchase your new vehicle. service. I highly recommend this place to purchase your new vehicle. More

Very fast, cleaned my car afterwards, great service as always, very much appreciate everything, thank you always, very much appreciate everything, thank you More

I received great service. Jason always promptly responded to my questions. I will return again. Jason always promptly responded to my questions. I will return again. More

Service Rep was great … kept updated a d walked me to my vehicle at the completion of my service visit vehicle at the completion of my service visit More

Charles was awesome ! Super helpful and very kind! Definitely made the experience so smooth and easy Super helpful and very kind! Definitely made the experience so smooth and easy More

Very informative and accommodating offering me a ride home and back. Chris also had my car handwashing as I was missing a side reflector. home and back. Chris also had my car handwashing as I was missing a side reflector. More

The salesman, Charles Washington, made me feel extremely uncomfortable. I needed my servicing done for my very lightly driven car. He kept pushing and pushing for me to have services done that I don’t nee uncomfortable. I needed my servicing done for my very lightly driven car. He kept pushing and pushing for me to have services done that I don’t need to have done for several thousand miles . I don’t want another oil change when I go back for the service. The stickers that he attached show that I need to have my oil changed in 3000 miles and I paid about $150 for the good oil, etc. In a few months, I will take my car back for a major servicing but I hope that you aren’t going to try to push the oil change as well, After everything, you didn’t even put air in my tires. I don’t like the way Charles or Kia made me feel as a customer. I have bought three cars from you, including my new Soul. I don’t really want to buy another car there. I don’t feel comfortable with the way your salespeople,, especially Charles made me feel. Respect your customers. It is what keeps you in business. I am embarrassed and regret being your customer for almost twenty years. I have a disability. I would rather go where I am treated with respect and who respects when I say I am not ready for a service and it is not brought up again. In about 3k miles, I’ll bring it back. Again, Charles and Kia needs to treat customers with respect. I NEVER WANT TO WORK WITH CHARLES AGAIN! I am a long time customer, please treat me with some respect and at least listen to what I say and request. Accept my request and don’t try to set services that aren’t needed for months or years! More

The customer service was the best everyone was very nice and they made me feel my car mattered. and they made me feel my car mattered. More

Jason was personable and knowledgeable. He gave recommendations and reasoning behind it. Also he provided updates during my wait. He gave recommendations and reasoning behind it. Also he provided updates during my wait. More