Classic Mazda Orlando - Service Center

Great Julie Rose did a great job . Got us in and out. Mission accomplished. All the contacts from setting the appt to leaving were solid and dependable. Julie Rose did a great job . Got us in and out. Mission accomplished. All the contacts from setting the appt to leaving were solid and dependable. More

Only because thr lack of any response from them The sales experience is great, the service response is horrible. I have emailed them on several occasions and never received a response. I have boug The sales experience is great, the service response is horrible. I have emailed them on several occasions and never received a response. I have bought 3 vehicles from them and sales department is great. More

Great Customer service. Classic Mazda Service department was the definition of customer service. I needed new tires for my Mazda3 and they were able to get it done within a Classic Mazda Service department was the definition of customer service. I needed new tires for my Mazda3 and they were able to get it done within a short period of time. They allowed me to use promotional coupons and I got a great set of tires for a good price and also had the oil changed. All this without a scheduled appointment. Truly awesome service. Thanks Classic Mazda. More

Best dealer I've ever experienced. I've bought many cars from many dealerships and by far Classic Mazda is the best dealership in all aspects (sales and service) I've ever experienced. I've bought many cars from many dealerships and by far Classic Mazda is the best dealership in all aspects (sales and service) I've ever experienced. I will never buy or have serviced a Mazda from any other dealership. This visit was service and as always, perfect. I'd highly recommend Aiesha. More

Julie is Awesome I purchased my car new from Classic Mazda & Julie always makes sure that my car is in tip top shape. We discussed tires at my last oil change & it wa I purchased my car new from Classic Mazda & Julie always makes sure that my car is in tip top shape. We discussed tires at my last oil change & it was time to actually pull the trigger since Classic had a sale, buy 3 get one free. Julie made everything so quick & easy. I dropped the car off early in the morning & Norman got me to work. By lunch my car was ready, Norman picked me up & Julie had everything ready when I arrived. It's always a pleasure working with Julie & Norman always gets me back and forth with ease. Thank you both! More

Consistent excellent service! I have been using Classic Mazda for my routine and remedial service needs since 2004. Julie Rose is always pleasant and is able to get me in and out I have been using Classic Mazda for my routine and remedial service needs since 2004. Julie Rose is always pleasant and is able to get me in and out of the dealership expeditiously, even without a prior scheduled appointment. She is thorough and understandable in explaining what service work needs to be performed and offers options for this work if available. The work is always performed correctly, and in those instances where there were minor issues, these have been resolved quickly and to my complete satisfaction. A great benefit is the ability to be dropped off at work and picked back up when my car is ready from a very friendly Mazda associate - "Norm". Although there is another Mazda dealership close to my home, Julie Rose and Norman are the sole reason that I have my service work performed at Classic Mazda! Visiting is always a pleasurable experience! More

Excellant service from Daniel Carey at Classic Mazda Daniel sold the CX5 to me in May of 2014. He is now my service advisor. He has always been courteous, efficient, and knowledgeable about my car. He se Daniel sold the CX5 to me in May of 2014. He is now my service advisor. He has always been courteous, efficient, and knowledgeable about my car. He sees to it I get the service done and explains what will be done and why and I like that he prints out a VIN report to let me know of no recalls etc. Peace of mind! When he called and said my car was ready, it started to rain. By the time I got to the dealership it was pouring torrents. But Daniel ran out in the rain and drove my car in under the covering for me...service with a smile and so nice to boot. He is a real gem!! And a real gentleman. Hold onto him. More

Excellent service visit Julie Rose was a pleasure have as a service advisor. Quick intake, service was completed quicker than the estimated time (oil change and tire rotation Julie Rose was a pleasure have as a service advisor. Quick intake, service was completed quicker than the estimated time (oil change and tire rotation). Closing paperwork was done quickly and I was back on the road in an hour. Hopefully I get her again the next service visit. More

Car service I would like to thank Julie Rose in the service dept, when you pull up, for her excellent service! She is a great asset to your dealership. She is ver I would like to thank Julie Rose in the service dept, when you pull up, for her excellent service! She is a great asset to your dealership. She is very helpful and knowledgable and makes sure you are getting what is expected. Thank you! I would also like to say thank you to Bob Newland who sold me the Mazda CX-5. He is a great salesman and still follows up with us after 4 months to make sure we are still satisfied with our purchase. Thank you both for the wonderful customer service! More

Extendsed Warranty Service When I had my regular service several weeks ago, Julie Rose mentioned to me that there had been power brake issues with my year and model Mazda. So w When I had my regular service several weeks ago, Julie Rose mentioned to me that there had been power brake issues with my year and model Mazda. So when I started having issues with the brakes I knew what it was and took it to her to get it corrected. Service experience was excellent including Julie getting me a rental car so I did not have to wait several hours at the dealership. Got my car back same day and now no issues and it was covered by an extended warranty. More