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Classic Nissan Newport News
Newport News, VA
512 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 512 reviews
March 23, 2016
Service and Priority Nissan Newport News i purchased my car new in 2009 and have never regretted it My service rep, Berna Aguirre is top notch and a true asset to PriorityNissan. once, while i purchased my car new in 2009 and have never regretted it My service rep, Berna Aguirre is top notch and a true asset to PriorityNissan. once, while traveling, a code came up on my dashboard and i called service and Berna told me exactly what it was and that it was no concern during my travels but set an appt upon my return to rotate my tires . shes always keeping me informed when i bring my car in and i appreciate very much that she knows my name on sight. your technicians are professional, well groomed, and very good at their jobs i will always return to Priority Nissan sincerely, LuGene McAlister More
by talula
Employees Worked With
Berna Aguirre
March 20, 2016
Service Great dealership staff in service department Sarah Moore is excellent. Work on vehicle was done with prompt service and professional care. Mechanics Great dealership staff in service department Sarah Moore is excellent. Work on vehicle was done with prompt service and professional care. Mechanics are awesome and subject matter experts. More
by Winston71
Employees Worked With
Sarah Moore
March 16, 2016
Services Excellent services on my 2013 Nissan Atlima. Always excellent customer services every time and car wash is the ice on the cake. R E. Carter Excellent services on my 2013 Nissan Atlima. Always excellent customer services every time and car wash is the ice on the cake. R E. Carter More
by R.E.Carter
Employees Worked With
Berna Aquire
March 16, 2016
John Figueroa was AWESOME Thank you John for all your advise and direction. I didn't think I would be able to get a car in my situation. However thanks to you reaching out th Thank you John for all your advise and direction. I didn't think I would be able to get a car in my situation. However thanks to you reaching out through mail I thought I'd take a chance. Then when we met you were on your "A" game. I can see a light at the end of what I thought would be a very dark tunnel. Thank you Thank you Thank you. You are my car dealer "friend" for life. John totally exceeded my expectations and I appreciate that. Thanks John More
by ewike0001
Employees Worked With
John Figueroa
March 16, 2016
Amazing help The sales rep i was working with did everything possible to get me the vehicle i wanted. He spent hours looking and talking until he got me the one I The sales rep i was working with did everything possible to get me the vehicle i wanted. He spent hours looking and talking until he got me the one I wanted. Very patient and it was a wonderful experience More
by Nissanfanatic95
Employees Worked With
Jamal
March 15, 2016
A+ Experience Although I did my research on the dealership and John prior to my arrival, they exceeded my expectations. I knew what I wanted, they worked as a team Although I did my research on the dealership and John prior to my arrival, they exceeded my expectations. I knew what I wanted, they worked as a team to make it happen, I'm so happy with my first brand new beautiful car, and can't believe I paid NO MONEY DOWN! Thank You Priority Nissan, I'll recommend you're haggle free trustworthy dealership to my friends and family FOR LIFE ?? More
by Jakksride
Employees Worked With
John Figueroa
March 08, 2016
Excellent Customer Service Took my vehicle in for service and had a great experience with Sarah Moore. Sarah goes over and beyond for her customers. Sarah helped dry my car off Took my vehicle in for service and had a great experience with Sarah Moore. Sarah goes over and beyond for her customers. Sarah helped dry my car off so I wouldn't have to wait any longer. She has a great sense of humor. Sarah is the only Service Rep I will deal with. More
by Bridgette
Employees Worked With
Sarah Moore
February 25, 2016
Refreshing Experience that was not expected I've purchased about 6 cars in the last 10 years. My last car 2011 quest I was in the dealership for more than 6 hours!!! Not at Priority, aside f I've purchased about 6 cars in the last 10 years. My last car 2011 quest I was in the dealership for more than 6 hours!!! Not at Priority, aside from communicating with me prior to my visit. When I arrived John asked me what mattered to me. Price, model, features. The thing is he stayed with in those guide lines. And even though I had to cut the visit short (kids) John offered to bring another model to me at work. The next day the car was there before I arrived to work. I can go on and on. But I can say as long as John work's in auto sales I Will not visit another dealership. They have raised the bar at priority Nissan to a level I don't trust other dealerships will ever meet. They remembered it's about the people not the number or sale. More
by SANTIAGOJR
Employees Worked With
John Figueroa
February 24, 2016
SERVICE ADVISORS I'm going to tell it like it is. Everyone knows dealerships service run a bit high but for the past 4 years that's has been a sacrifice I have been wi I'm going to tell it like it is. Everyone knows dealerships service run a bit high but for the past 4 years that's has been a sacrifice I have been willing to make due to the exceptional service, care, kindness and dedication I have experience each and every time I have been there. Sarah Moore and Berna Aguirre have treated me nothing less than great along with anyone I have ever sent to them. I love those girls personalities. And everyone else that I have encountered as well but this review is geared towards the service advisors. So I'm won't get that in depth. But I highly recommend this dealership. More
by THETRINIDAD
Employees Worked With
No longer with priority nissan
February 24, 2016
John Figueroa ----- You ARE a gem!!!! My experience with John Figueroa was by far the best. John is an outstanding car salesman. The people at Priority Nissan of Newport News are very fr My experience with John Figueroa was by far the best. John is an outstanding car salesman. The people at Priority Nissan of Newport News are very friendly and it was genuine. John Figueroa was excellent at explaining everything to me and gave excellent customer service. His smile is warm and our talk about North Carolina was enduring since a lot of people are not familiar when I tell them where my family orginate from. I am extremely happy with my Nissan Sentra and I look forward to doing business in the future with this dealership. I would sincerely like to thank John for making me feel comfortable and treating me with respect as a consumer and not like a number. I appreciate all your hard work so that I may have a dependable vehicle!!!! More
by Shoepurselady
Employees Worked With
John Figueroa
