Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Classic Nissan Newport News
Newport News, VA
514 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 514 reviews
February 24, 2016
SERVICE ADVISORS I'm going to tell it like it is. Everyone knows dealerships service run a bit high but for the past 4 years that's has been a sacrifice I have been wi I'm going to tell it like it is. Everyone knows dealerships service run a bit high but for the past 4 years that's has been a sacrifice I have been willing to make due to the exceptional service, care, kindness and dedication I have experience each and every time I have been there. Sarah Moore and Berna Aguirre have treated me nothing less than great along with anyone I have ever sent to them. I love those girls personalities. And everyone else that I have encountered as well but this review is geared towards the service advisors. So I'm won't get that in depth. But I highly recommend this dealership. More
by THETRINIDAD
Employees Worked With
No longer with priority nissan
February 24, 2016
John Figueroa ----- You ARE a gem!!!! My experience with John Figueroa was by far the best. John is an outstanding car salesman. The people at Priority Nissan of Newport News are very fr My experience with John Figueroa was by far the best. John is an outstanding car salesman. The people at Priority Nissan of Newport News are very friendly and it was genuine. John Figueroa was excellent at explaining everything to me and gave excellent customer service. His smile is warm and our talk about North Carolina was enduring since a lot of people are not familiar when I tell them where my family orginate from. I am extremely happy with my Nissan Sentra and I look forward to doing business in the future with this dealership. I would sincerely like to thank John for making me feel comfortable and treating me with respect as a consumer and not like a number. I appreciate all your hard work so that I may have a dependable vehicle!!!! More
by Shoepurselady
Employees Worked With
John Figueroa
February 23, 2016
Repair Experience I recently had my car's brakes serviced due to a brake warning light alert. It turned out that it required an expensive repair. Sarah researched the I recently had my car's brakes serviced due to a brake warning light alert. It turned out that it required an expensive repair. Sarah researched the problem and was able to complete the repair under an extended warranty. By the time I got home I realized that something was not right with the brakes and after talking to Sarah Moore, she had me return the next day and diagnosed the problem and got it fixed. She kept me informed of what was happening throughout the process and checked out the vehicle before she let me leave. She was pleasant and had a great sense of humor. More
by cindygrindy
Employees Worked With
Sarah Moore
February 20, 2016
Great Experience Great car buying experience, would highly recommend John Figueroa @ Priority Nissan Newport News . Very pleased with vehicle and the care/attention a Great car buying experience, would highly recommend John Figueroa @ Priority Nissan Newport News . Very pleased with vehicle and the care/attention applied to my purchase. More
by Bullock
Employees Worked With
John Figueroa
February 17, 2016
The Best I have been to other dealerships and this was the best experience that I had had ever, the salesman was very helpful in getting me the things that I w I have been to other dealerships and this was the best experience that I had had ever, the salesman was very helpful in getting me the things that I wanted, being that I had conversation with him and letting him know the vehicle that I was interested in. He stated that he got me and boy he meant exactly what he stated to me that he had me. The day of purchase was the best one ever it went so smooth sailing, he broke everything down to me of what I was getting and how to go about getting other things done to improve my credit. No other salesman has ever done this for me ever and even if he does not know all of the help that I received from him it was greatly appreciated more than he knew. I also got a reasonable payment and good deal on the vehicle. I would and will recommend this salesman and dealership to anyone that is in the market for a vehicle . Thank You so much the best experience ever. I'll return for the next vehicle purchase. You made it worth shopping for a vehicle. Thanks again More
by Lwilliams0515
Employees Worked With
John Figueroa
February 16, 2016
An Amazing Experience I would have to say that Priority Nissan of Newport News is the best car dealership in the 757 area!! The staff was very courteous, worked extra hard I would have to say that Priority Nissan of Newport News is the best car dealership in the 757 area!! The staff was very courteous, worked extra hard to get me in and outout, and their cars are amazing. My salesman was John Figeroua, I was referred to him by my older brother who bought a car from him 2 months ago. My brother was so pleased with his service that I knew he was good. I live in Chesapeake and completed a preapproval application online, I was preapproved fast! I then contacted John, who started the final approval process within 2 days I was approved and headed to Newport News with my documentation to pick out my car! I chose a 2013 Nissan Juke, that was fully loaded and had low milage. If you are looking for a hassle free opportunity to own a car please call John Figeroua at Priority Nissan of Newport News! Thanks again John!! Michelle More
by Michelle
Employees Worked With
John Figueroa
February 14, 2016
Recent Nissan purchase I recently brought a Nissan Altima from Priority Nissan and it was the best experience ever thanks to John Figueroa, and Sarah Moore in the service de I recently brought a Nissan Altima from Priority Nissan and it was the best experience ever thanks to John Figueroa, and Sarah Moore in the service department was great with assisting me while my car was in service. I recommend this dealership to everyone I know! More
by Tip
Employees Worked With
John Figueroa
February 11, 2016
Service Excellence I brought my Nissan to Priority Nissan for servicing four years ago and met Berna Aguirre. I have never gone anywhere else due to her excellence in c I brought my Nissan to Priority Nissan for servicing four years ago and met Berna Aguirre. I have never gone anywhere else due to her excellence in customer service and personality. Thank you Berna Aguirre!! More
by cargirl
Employees Worked With
Aguirre, Berna
February 06, 2016
First Time buyer with a "not so good" credit history! I came into Priority Nissan of Newport News originally just to get some advice on how I could get approved for a car purchase with a negative credit h I came into Priority Nissan of Newport News originally just to get some advice on how I could get approved for a car purchase with a negative credit history and being a first time buyer. Mr. John Figueroa was very polite to me, even after hearing of my credit issues. And trust me, from my experience, that doesn't happen a lot. He didn’t have the make and model in his inventory with the price range and monthly payments that were in my personal budget. However, he took my information down and said he would contact me if the make and model I was requesting became available. The next day I continued my search by using google and I found a car that would suit me, so I called the number listed next to the vehicle to see if it was still available. The sales rep advised me that it was no longer available but he handed the phone to this energetic guy who I later found out was Mr. Richard Mendez. I explained my story and he promised me he could help me get the car I wanted in a newer model with an interest rate way better than what my credit union was offering. Come to find out, the place where I was calling was the same Priority Nissan where I met John Figueroa. John and Richard teamed up and got me approved for the car I wanted, kept it within my monthly payment budget, and got me a way better interest rate than what my credit union had offered me. Plus, my purchase included the Priorities for Life benefits, which are amazing. These guys make an awesome team and I strongly recommend anyone who is looking to purchase a car to go and visit them. THANK YOU GUYS FOR SUCH AN AWESOME CAR BUYING EXPERIENCE! More
by swilliams
Employees Worked With
Richard Mendez, John Figueroa
January 24, 2016
First service I feel my service was good. Service Advisor Sarah Moore customer service was good as well. I waited for about an hour on service to be done on vehicle I feel my service was good. Service Advisor Sarah Moore customer service was good as well. I waited for about an hour on service to be done on vehicle. Thank You More
by Tony
Employees Worked With
Sarah Moore
