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Classic Nissan Newport News

Newport News, VA

3.7
512 Reviews

12925 Jefferson Ave

Newport News, VA

23608

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Showing 512 reviews

January 16, 2016

John Figueroa goes way beyond customer service Me and wife received a postcard in the mail with John Figueroa name on it so we gave him a call he took info over the phone I didn't hear back from hi More

by daniel
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvin Banks, John Figueroa
January 12, 2016

Love it Great job by your service team. Even the Manager stay an extra 3 hours helping us with our sale. The care given to my family's need is above standar More

by Brahinj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reidding Deurance
Jan 14, 2016 -

Classic Nissan Newport News responded

Thank you for the great rating, Brahinj! We're so glad to hear that had such an excellent car buying experience with us, and that the whole team went above and beyond to ensure that the process went smoothly from start to finish. We hope you and your family are enjoying your new car! Regards, Priority Nissan Newport News

January 07, 2016

Fantastic buying experience! I knew what kind of car I was looking for and knew what I was willing to pay. I called several dealerships around Hampton Roads letting them know what More

by agimpel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Mendez, Levi Whitehead, Anthony McRae
December 30, 2015

Excellent value and great customer service Priority Nissan of Newport News is an excellent dealership that can beat any offer. I worked with Anthony McRae who gave me the deal of a lifetime. I More

by felipe.rodriguez5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony McRae
Jan 05, 2016 -

Classic Nissan Newport News responded

Thanks for the great feedback, felipe! We're so happy to hear that Anthony was so accommodating to you, and helped you find a are that you truly enjoy at a fantastic price! We appreciate your business, and we look forward to the opportunity to work with you again in the future! Regards, Priority Nissan Newport News

December 26, 2015

Could not be happier Worked with Anthony McRae, he was very professional and helped me through the end to get the car I actually wanted. This is my fourth Nissan since 20 More

by Emy2470
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony McRae
Dec 29, 2015 -

Classic Nissan Newport News responded

Hello Emy! Thanks for the great feedback. It's so wonderful to hear that Anthony has made you feel at ease and well taken care of through your most recent car buying experience. We're glad that we could continue to make your Nissan experiences nothing short of excellent! We hope you're enjoying your new car, and look forward to the opportunity to work with you again in the future. Regards, Priority Nissan Newport News

December 26, 2015

Awesome experience!!! Mark Kennedy took the stress out of buying a car. Being a female, I'm concerned that I'm going to be taken advantage of. Not only was this a no pressu More

by AngieH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Kennedy, Levi
December 24, 2015

Great buying experience with Mark! I recommend buying a car from Mark Kennedy. He listened to what I wanted, wasn't pushy, and made me feel comfortable. My last new car experience in Ha More

by alexbradshaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Kennedy
Dec 29, 2015 -

Classic Nissan Newport News responded

We're so glad to hear that you had such a great experience purchasing your new car with us, alexbradshaw! It's great to know that Mark was able to make your car buying process exactly what it should be: fun and stress-free! We hope you're enjoying your new car, and we hope to see you again soon. Regards, Priority Nissan Newport News

December 21, 2015

John Figueroa is the best! Went looking for financing in the middle of an open ch 7, not the best credit situation, but John Figueroa not only got me financed at a rate I'm happ More

by Kia4me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Figueroa
December 16, 2015

Steering wheel lock Sarah Moore Great customer service! Although I am not happy with Nissan the manufacturer, Sarah provided great service and because of her I will r More

by ZayKing15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Moore
December 15, 2015

Service of 2011 Juke Sarah Moore listened to my concerns that getting the struts replaced may not be the fix I needed. She made sure that the mechanics double checked the More

by JukeGirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Moore
Dec 17, 2015 -

Classic Nissan Newport News responded

We're so glad to hear that Sarah handled the service of your vehicle with thorough attention to detail, and listened to your concerns, JukeGirl. It's great to know that your vehicle was well cared for, and we hope to see you again in the future for your next service visit! Regards, Priority Nissan Newport News

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