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Classic Nissan Newport News
Newport News, VA
522 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 522 reviews
November 06, 2015
Great customer service This is the second time that Sarah has been our service advisor and both times we have been extremely pleased with our experiences. Sarah was helpful, This is the second time that Sarah has been our service advisor and both times we have been extremely pleased with our experiences. Sarah was helpful, knowledgeable, and she communicated with us often to let us know what was going on. We will definitely be back in the future! More
by NNMurano
Employees Worked With
Sara Moore
November 04, 2015
Amazing Customer Service Amazing and extremely professional customer service. My reason for visiting was simply to test drive a new car. My salesman and finance officer were s Amazing and extremely professional customer service. My reason for visiting was simply to test drive a new car. My salesman and finance officer were so helpful that I ended up buying a new car. More
by Houston3
Employees Worked With
Tracy Lego
November 01, 2015
Great service with every visit ! Sarah is great ! I like going to this dealership. The customer service is EXCELLENT! I have taken my truck there numerous times for maintenance and st Sarah is great ! I like going to this dealership. The customer service is EXCELLENT! I have taken my truck there numerous times for maintenance and state inspection, sometimes without an appointment, and they have taken care of me. A great overall dealership ! Bryan More
by Shreck
Employees Worked With
Sarah Smalls
October 28, 2015
Above & Beyound Excellent Service in all areas.! Mr. John Figueroa service went above and beyond that which I have experienced with any car dealer ,Honest, friendly. knowledgeable ,overall entire tr Mr. John Figueroa service went above and beyond that which I have experienced with any car dealer ,Honest, friendly. knowledgeable ,overall entire transaction ,A+.I would recommend your service to any one .every person I encounter even in passing showed excellent Customer service .phone call from Sarah Moore also. I am a senior citizen who have experienced dishonesty. poor professional service Your dealer was represented well by Mr. Figueroa. I am enjoying my New Car. More
by Happysenior2015
Employees Worked With
John Figueroa
October 26, 2015
Great Thanks to Anthony Mcrae was able to drive out of there with a sweet 2014 used Nissan Altima. He also took the time to explain in detail all factors of Thanks to Anthony Mcrae was able to drive out of there with a sweet 2014 used Nissan Altima. He also took the time to explain in detail all factors of the deal.Thanks again. More
by Rich G
Employees Worked With
Sarah Smalls
October 16, 2015
Great Service People Sarah Moore positive, knowledgeable, friendly, helpful, polite, and a pleasure to work with. The waiting lounge was clean, neat, had free coffee and h Sarah Moore positive, knowledgeable, friendly, helpful, polite, and a pleasure to work with. The waiting lounge was clean, neat, had free coffee and hot chocolate, and free Wi-Fi. The service area was neat and clean. Paying at the service check-in desk was so much better than the separate waiting room service window. More
by Jeff
Employees Worked With
Sarah Moore
October 10, 2015
Awesome Service I am very grateful to Daron Harris for his exceptional service and excellent buying experience. He came out to the lot and assured me that he was here I am very grateful to Daron Harris for his exceptional service and excellent buying experience. He came out to the lot and assured me that he was here to help me. I appreciated that he was very professional and not pushy. He made sure he let me know all of my options up front without a bunch of haggling back and forth. I enjoyed his positive attitude and great demeanor. I would purchase a car from him again. I highly recommend anyone thinking of purchasing a vehicle to visit Daron and let him help you with your buying experience at Priority Nissan. Thanks again Daron for all of your help with my car purchase. More
by Sone14
Employees Worked With
Daron Harris
September 28, 2015
Nissan Newport News va I was treated with the most up most respect during my visit with this,dealership. I appreciate everyone's help....especially John Figeruoa. He took th I was treated with the most up most respect during my visit with this,dealership. I appreciate everyone's help....especially John Figeruoa. He took the time to show me different vehicles that I liked not that he,just wanted to use,to make a sale. More
by Lesliec
Employees Worked With
John Figueroa
September 21, 2015
service with a smile I bought my new Nissan here three years ago when I was having some financial problems and they treated me with respect and helped me get a payment and I bought my new Nissan here three years ago when I was having some financial problems and they treated me with respect and helped me get a payment and car I'd like. This was my first time using the service department as I live in Virginia Beach and it's quite the hike to drive to Newport News for routine maintenance. However, I needed some warranty work done so I decided to get "everything" I needed all at once - an inspection, oil change, car wash, tire rotation, warranty work, new wiper blade and interior detailing. I had received a $25 off coupon in the mail a few weeks earlier and it helped offset the cost of the detailing and tire rotation. John Figueroa was my initial salesperson and Sarah Moore was my service contact. I was happy with their service both times. Sarah was in communication throughout my 5 hour stay in their waiting room. My only "advice" to the dealership is to possibly give realistic time-frames for how long things are going to take. I had an appointment at 10:00 and I figured two hours, tops, for everything. However, I didn't get out until after 1:00 and I had to be back in VB by 2:30 for another appointment, which I missed because I got stuck in HRBT traffic for over 30 minutes. Also, I wasn't aware I could go to any Priority shop for service. I thought I had to take it to the one where I bought my car. Apparently, there's a Priority within 15 minutes of my home in VB. Next time, I'll ask more questions. :) More
by darnebe
Employees Worked With
Sarah Moore
September 19, 2015
Purchasing my daughters first new car I was very satisfied by the professionalism of Otis Jones. It was very helpful and made this a great experience for my daughter. The car was detailed I was very satisfied by the professionalism of Otis Jones. It was very helpful and made this a great experience for my daughter. The car was detailed and presented to her with a red carpet and bow. Thank you More
by anglicehollins
Employees Worked With
Otis Jones
