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Classic Nissan Newport News
Newport News, VA
500 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Helpful September 02, 2020
Laychelle made my car buying experience awesome. She was professional, knowledgeable and took the time to answer my questions. I would highly recommend anyone buying a new/used vehicle to see Laychelle. I w professional, knowledgeable and took the time to answer my questions. I would highly recommend anyone buying a new/used vehicle to see Laychelle. I will be sending people her way. More
by Chanvee
Employees Worked With
Kenneth Bates, Laychelle Gilmore
August 28, 2020
My salesperson was LaDonna Talifero, she made my experience smooth and enjoyable! She went the extra mile to find exactly what I wanted! Thanks LaDonna! experience smooth and enjoyable! She went the extra mile to find exactly what I wanted! Thanks LaDonna! More
by Meadeladonna
Employees Worked With
LaDonna L. Talifero
August 25, 2020
they helped me find the perfect car , answered all questions that i had & make sure i found something i love ! Thanks Nissan So Much For my car ! questions that i had & make sure i found something i love ! Thanks Nissan So Much For my car ! More
by Diamond
Employees Worked With
Laychelle Gilmore
July 23, 2020
SERVICE FIT FOR A QUEEN The service I received on 18 Jul 2020 from Ms. Laychelle Gilmore was nothing short of outstanding. I told her my desires and she fulfilled. After ex The service I received on 18 Jul 2020 from Ms. Laychelle Gilmore was nothing short of outstanding. I told her my desires and she fulfilled. After experiencing something of a disappointing day in Richmond looking for a vehicle I was directed by my companion (who had purchased a vehicle from Ms. Gilmore in Jan 2020 and bragged about the outstanding service she received) to try Ms. Gilmore, within 3 to 4 hours I had been thoroughly informed regarding the vehicle I wanted, briefed on all available amenities and accessories I could purchase, financing availability, signed documents for subject purchase and out the door! Ms. Gilmore's pleasant bed-side manner, hands-on service, knowledge of service was commendable!!! THANK YOU - SEE YOU IN THE FUTURE FOR MY NEXT PURCHASE More
by Chrislock
Employees Worked With
Laychelle Gilmore
March 13, 2020
Yvonne was so nice to me when she sold me my car. She made the process so smooth, made sure I had a great deal, and made the process quick. She was relatable and even showed me photos of her daughter. No made the process so smooth, made sure I had a great deal, and made the process quick. She was relatable and even showed me photos of her daughter. Now I see why I was given such a great deal, because my car was a LEMON I’ve had nothing but problems with it in the 6 months I’ve had it and Yvonne could careless all I get is “well I’m sorry but it’s nothing I can do” please don’t waste your time with her you know what they say about used car salesmen. Please get a new car that way you can be assured there’s no issues and maybe you’ll get a salesman that isn’t putting on an act. More
by shonettehunt
Employees Worked With
Yvonne Hamilton
February 23, 2020
I just bought a 2018 Nissan Altima from Ms. Yvonne Hamilton. She explained very thing in detail. She didn't try to just make a quick sale with me, she cared about my financial situation. She just mad Hamilton. She explained very thing in detail. She didn't try to just make a quick sale with me, she cared about my financial situation. She just made me a priority customer for many more years to come. I appreciate her business. She made car buying fun. More
by Angelica
Employees Worked With
Christina Perry, Stephanie Church, Yvonne Hamilton
January 21, 2020
Safety Issue I took my vehicle to Priority Nissan in Newport News, I asked for a oil change, tire rotation and a state inspection. When I picked my vehicle up it I took my vehicle to Priority Nissan in Newport News, I asked for a oil change, tire rotation and a state inspection. When I picked my vehicle up it was making a noise, the service guy drove my car and said it sound like a brake cover rubbing. They kept my vehicle over night and when I picked it up I didn't hear the noise right away, but a few days later I started hearing it again and my front driver tire was shaking really bad. My husband checked it out and found out the lug nuts were not screw tightly on the vehicle and barely hanging on the front wheel. What a grossly negligence safety violation from a Dealership. Who at the Dealership do not know how to tighten lug nuts on a vehicle, where do they get their technicians. They wanted me to bring my vehicle back and they would have their senior tech look at it. We said NO, why would we aloud you guys to look at our vehicle ever ago. It could have ended differently. We always leave with something we didn't come to the Dealership with. They don't honor safety rules. More
by Choozy
Employees Worked With
James Everett
