
Classic Nissan Newport News
Newport News, VA
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Best dealership to work with My dealer was John Figueroa.. he does everything in his power that he can to get u in the vehicle u want. He works every deal he can to get u to leav My dealer was John Figueroa.. he does everything in his power that he can to get u in the vehicle u want. He works every deal he can to get u to leave in ur dream car. He has sold us 3 nissans..we moved to Kentucky and I came back to VA just to get my SUV from John. Wouldn't want to deal with anyone else More
Did not do what was promised I dealt on the phone with a salesman after coming the previous day and not getting assistance, the salesman brought me on 7/4/15 saying we could make I dealt on the phone with a salesman after coming the previous day and not getting assistance, the salesman brought me on 7/4/15 saying we could make the deal at a specific price, are you sure I said he reassured me. Bottom line it was 9 dollars over the promise, not big deal but don't promise something and then not follow through. Salesman was great, he was embarrassed. I hope I will enjoy the car, so far so good. More
GREAT EXPERIENCE I'm always a little skeptic whenever I buy a car because a LOT of sales people are pushy and just out for the BUCK. John was ABSOLUTELY ABOVE AND B I'm always a little skeptic whenever I buy a car because a LOT of sales people are pushy and just out for the BUCK. John was ABSOLUTELY ABOVE AND BEYOND my expectations of what a "true" salesman or woman should be.. He made me wanna trust people again.. Everyone in this dealership went above and beyond Customer Service approach including the Finance Manager who jus made me feel like "family"..what could have been a "dark time" in my life was turned into a "stepping stone" I'll never forget.. Thank you Newport News NISSAN! THANK U JOHN.. Of a score between 1-10.... You are a 20. I pray everything you touch turns Gold.. Tery Wayne More
A Wonderful Car Buying Experience! From the moment the call was made...I knew I was in the right place. Mr. Figueroa was highly referred by someone I trust and so he was the first pers From the moment the call was made...I knew I was in the right place. Mr. Figueroa was highly referred by someone I trust and so he was the first person I made a contact with. He got with me promptly and allowed me to go over some of my information and find out where I was in in the carbuying processes and some of my financial hurdles. It did not seem to be phased at all, he had the utmost confidence he could help me find a beautiful card and I was not haggled or feeling sold by any scretch. He was patient and even gave me some helpful tips going forward as it relates to getting my credit where it needs to be in the future. If you come to Priority Nissan in Newport News, PLEASE ask for John Figueroa. You won't be disappointed. He is knowledgable, fun, and with a warm welcoming smile. He also gets back with me very quickly on matter! I am so super happy about my purchase! Everyone I came across that day were very nice and had great manners! I mean, this is the dealership to visit and Mr. Figeuroa the man to see!! More
Great Experience My experience with John Figueroa was AMAZING! He was able to get me approved in no time at all and felt completely comfortable from the moment I walke My experience with John Figueroa was AMAZING! He was able to get me approved in no time at all and felt completely comfortable from the moment I walked into the dealership until the moment I left. John was very courteous, attentive, and was extremely patient with me. I love my 2015 Altima and cannot thank him enough! ~Jennifer P. More
hard sell Mark Turner did a fantastic job puting me in a quality vehicle giving less than favorable circumstances (on my behalf). Everybody was professional and Mark Turner did a fantastic job puting me in a quality vehicle giving less than favorable circumstances (on my behalf). Everybody was professional and treated me with the up most courtesy. More
Perfect I bought 2 cars from my sales Representative John Figueroa within less than a year He is the BEST!! I will only be buying my cars from him!! They o I bought 2 cars from my sales Representative John Figueroa within less than a year He is the BEST!! I will only be buying my cars from him!! They offer the best service! This is the best dealership I have ever bought cars from!! Make sure you ask for John! More
Greatest Car Buying Experience Ever! John Figueroa is the greatest car salesman of all times! He made me feel comfortable, got me pre-approved & in a great vehicle. Mr. Figueroa was up-f John Figueroa is the greatest car salesman of all times! He made me feel comfortable, got me pre-approved & in a great vehicle. Mr. Figueroa was up-front, honest, friendly and he has a sense of humor. There were no surprises or hidden fees. This was the greatest car buying experience I have ever had. Getting me pre-approved took the anxiety that comes along with buying a new car. It was nice to be able to go into the dealership already knowing I was going to come out with a new vehicle. For everybody who is looking for a new vehicle, call John Figueroa of Priority Nissan. More
Great Expeirence /Excellent Customer Service We were contacted by several different Dealerships during our bankruptcy filing. We disregarded them all Until, we received the one from John Figuero We were contacted by several different Dealerships during our bankruptcy filing. We disregarded them all Until, we received the one from John Figueroa of Priority Nissan. There was just something about his letter that was different and felt sincere. I did some research and checked his reviews and was very impressed by what others had to say about him. So, we went on his website, completed the application online and sent him a text to let him know we had done so. The next day we received a call from John, inquiring about what kind of vehicle we were interested in and we set up an appointment time to meet. As soon as we arrived for the meeting, he told us what amount we were approved for. At this point I shared with him that we were not interested in a new vehicle or a high monthly payment. We were in the market for dependable transportation, older pre owned van or suv and lower monthly payments. I thought to myself this is where he will show us the Vehicle He wants us to buy. Nope, not at all. John without any hesitation at all, pulled up his internet list and the very first vehicle fit the requirements we had requested. Honda, 2007, one owner, leather interior, fully loaded, clean car fax with past maintenance records listed. And from that point on it was smooth selling. He found a financer and that Monday, we drove away on the vehicle that WE wanted. John always treated us with the utmost respect, kindness and really like family. He Never Not once tried to bully us or fast talk us and he was never aggressive to make a sell. It was a wonderful buying experience. John is not only professional, but personable as well. We had a trust of him right from the beginning, that never stopped. I know some car salesman are only out to make money at any cost, but John really does want to deliver his customers the Right vehicle as well as the Right loan term and Payment that YOU the customer is comfortable with. He is an outstanding provider of Customer service and goes above and beyond to provide help and extra information on his own. I will recommend him to anyone that is looking for a new/used vehicle regardless of your credit. Thanks John for all of your help and kindness. We are loving our Honda and Joy (our lab) is enjoying her joy rides. It was a real pleasure purchasing a vehicle from someone with such great integrity as you. For those of you looking for a dealership and sales person...look no further. Priority Nissan and John will not disappoint. Sincerely, Renee More
Terrible after purchase experience I purchased a 2014 Nissan Titan from this dealership in March. I was treated like royalty up until I signed the contract. They tell me I'm financed th I purchased a 2014 Nissan Titan from this dealership in March. I was treated like royalty up until I signed the contract. They tell me I'm financed through cap one but when I get my first statement it's from Wells Fargo. They didn't have the key fobs that came with the truck so after I get the run around from the salesman and the manager I finally had to harass them for the fobs after a week and a half. I get a call from the dealership about them expecting all tens on a survey I'm supposed to be receiving. I told the lady it was no way in xxxx that would happen. She asked me what she can do to make it right which brings me to my current situation I've been sitting in this dealership for the past hour waiting for my truck to get washed. This dealership is a joke. Buyers beware all priority Nissan wants is your money than they treat you like crap. More