Classic Volkswagen Gastonia
Gastonia, NC
Filter Reviews by Keyword
By Type
Showing 209 reviews
The ONLY reason this isn’t a five star review is because of the way prior staff handled (mishandled) things. Once Chris Singh took over, everything went smoothly. Chris went above and beyond to accommodate of the way prior staff handled (mishandled) things. Once Chris Singh took over, everything went smoothly. Chris went above and beyond to accommodate my schedule, even when it wasn’t quite convenient for him. Chris communicated with me regularly regarding the status of ordered parts and what to expect. Chris is single-handedly the ONE AND ONLY reason I didn’t take my Tiguan to another VW dealership for service. Chris deserves a raise and at least a 2-3 week paid vacation. More
It was a great service! Very nice and friendly staff, help quick and find a great deal! They also help to find a nice car! And they offer car service! I would highly recomme Very nice and friendly staff, help quick and find a great deal! They also help to find a nice car! And they offer car service! I would highly recommend it! They help with financial and work on payments. Very polite and helpful! I love my car! More
The service was amazing and the staff are A1! Would definitely shop there again. Thanks Would definitely shop there again. Thanks More
Very good service they did a 10 point check on my vehicle explained me future things I need to have done the service writer very very cordial and pleasant Relocating from Pennsylvania to North Carolina I wil explained me future things I need to have done the service writer very very cordial and pleasant Relocating from Pennsylvania to North Carolina I will be using this dealership for my service for future More
Great customer service. The staff was ver professional and they did a wonderful job on my vehicle. I would gladly recommend this dealership for any vehicle service. The staff was ver professional and they did a wonderful job on my vehicle. I would gladly recommend this dealership for any vehicle service. More
This VW service center is very good. I worked with Jasmine for the last 2 services and she was amazing. Any questions I had about a particular service she was able to explain it to the b I worked with Jasmine for the last 2 services and she was amazing. Any questions I had about a particular service she was able to explain it to the best of her ability. The waiting are is pretty nice, they have free bottled water, coffee station and a few types of snacks. I definitely would recommend this VW dealership for service. More
Trevor is amazing! He answered all of my questions, was very patient and friendly! Would recommend him to anyone looking for a car! He answered all of my questions, was very patient and friendly! Would recommend him to anyone looking for a car! More

