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Clay Cooley CDJR Arlington
Arlington, TX
8,520 Reviews
Here’s the deal.
At Clay Cooley Auto Group, we understand no two customers are alike. That’s why we offer the broadest, most diverse line of cars, trucks and SUVs in the Dallas/Fort Worth area. The right car at the right price. That’s what you’ll find at Don Davis Auto Group. Our company representatives will make sure of it.
First, we’d like to say thanks. Second, here’s what you can expect from us.
-We understand your time is valuable. We’ll make every effort to insure that your time, both on-line and in our stores, is well spent.
-An honest effort to help you find the right vehicle at the right price.
-We’ll listen. Understanding your automotive needs is step one.
-We’re all in this together. Every employee at Clay Cooley Auto Group shares the responsibility of making your purchase and ownership experience the best possible.
Helping you make a great deal on a great car is what we’re all about. And we’ll do whatever it takes. Quite possibly more than you’d expect. As an example, every vehicle sold comes with TireGARD and EtchGARD. This coverage protects you in the event of tire or glass damage. In 2009, $ 483,615.00 in TireGARD and EtchGARD claims were paid to Don Davis Auto Group customers. The average TireGARD claim was $114.00. The average EtchGARD claim was $ 1,996.00. Both are provided Free of Charge!
Every member of our organization shares the responsibility of providing the highest level of service and support in the purchase and maintenance of automobile. From start to finish, as long as you own your car, we’ll work to earn the privilege of being your car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 8,520 reviews
Verified Customer
April 07, 2022
Salesman Tye was great. Never heard from the finance dept about anything. The PDI dept didn’t even clean the vehicle. So very happy with my salesman, not happy or impressed Never heard from the finance dept about anything. The PDI dept didn’t even clean the vehicle. So very happy with my salesman, not happy or impressed with the rest of the dealership. I have 12 years of dealership experience, not good customer service. More
by rmorris66
Employees Worked With
Jesse Ventura, Ty Rivers
April 07, 2022
Cesar took good care of me. He got my truck in and out as promised love the video that they show about the services being done or not needing done .All together awesome experienc He got my truck in and out as promised love the video that they show about the services being done or not needing done .All together awesome experience!! More
by KTBUDMAN
Employees Worked With
Cesar Pereira
April 06, 2022
I thought mr. Manny had poor customer service but I know mr. Don Johnson does I spoke with him about my car because I brought it in and I was told that it needed s Manny had poor customer service but I know mr. Don Johnson does I spoke with him about my car because I brought it in and I was told that it needed something to do with a switch I told young man with my car was doing and so as soon as I picked it up and got it up the street it was doing the exact same thing so I had to turn around and take my car back then I was called and told that it was something else so when I pick my car up and I spoke to Mr Dunne Johnson about my experience and I was telling him why didn't pick it up the first time and he starts to tell me about a crystal ball and how he can determine it like that so I feel like that there was a part put on my car they should not have been put on there and it should have been called the first time because that's why we put it on the machine right that's why I have to pay $149 so you can tell me exactly what's wrong that from the beginning I feel like my money and my time was wasted and nobody cared is me and mr. Jensen was talking I had to tell him at least two times to lower his voice when he was talking to me and he was talking to me like I was a fool I'm not quite sure how you guys view customer service but for me at the end of the day the customer needs to feel like they've been taken care of and the right decision was made for them and also I'm not sure if that's the man's name but I was told there Dungeness and Joe Johnson whatever his name is was Manny's boss also I was told in my car wasn't under warranty for the first item which is okay if it's really not in the warranty but I'm not even sure if he checked because out of the way he didn't even really have the number and had to look it up More
by JAZZYM6363
Employees Worked With
Earl Manuel, Joe Johnson, Manuel Mendoza
