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Clay Cooley CDJR Arlington
Arlington, TX
8,517 Reviews
Here’s the deal.
At Clay Cooley Auto Group, we understand no two customers are alike. That’s why we offer the broadest, most diverse line of cars, trucks and SUVs in the Dallas/Fort Worth area. The right car at the right price. That’s what you’ll find at Don Davis Auto Group. Our company representatives will make sure of it.
First, we’d like to say thanks. Second, here’s what you can expect from us.
-We understand your time is valuable. We’ll make every effort to insure that your time, both on-line and in our stores, is well spent.
-An honest effort to help you find the right vehicle at the right price.
-We’ll listen. Understanding your automotive needs is step one.
-We’re all in this together. Every employee at Clay Cooley Auto Group shares the responsibility of making your purchase and ownership experience the best possible.
Helping you make a great deal on a great car is what we’re all about. And we’ll do whatever it takes. Quite possibly more than you’d expect. As an example, every vehicle sold comes with TireGARD and EtchGARD. This coverage protects you in the event of tire or glass damage. In 2009, $ 483,615.00 in TireGARD and EtchGARD claims were paid to Don Davis Auto Group customers. The average TireGARD claim was $114.00. The average EtchGARD claim was $ 1,996.00. Both are provided Free of Charge!
Every member of our organization shares the responsibility of providing the highest level of service and support in the purchase and maintenance of automobile. From start to finish, as long as you own your car, we’ll work to earn the privilege of being your car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 8,517 reviews
November 14, 2020
Excellent workmanship and knowledgeable. Great customer service and Nick was especially helpful . Chairs were uncomfortable and could use updating to support long waits. We will recommend this company to f service and Nick was especially helpful . Chairs were uncomfortable and could use updating to support long waits. We will recommend this company to friends. More
by kristidusenbery
Verified CustomerEmployees Worked With
Nick Mendez
November 14, 2020
Ridiculously long wait time. I don't understand how the little shop right off Lamar can do the exact same thing in 10 minutes. Each time I show up for an appointment, I always show up, yet still receive a little shop right off Lamar can do the exact same thing in 10 minutes. Each time I show up for an appointment, I always show up, yet still receive a shaming "you never showed up" letter. I don't like the reputation you are giving me. More
by dean_hardin
Employees Worked With
I dont know
November 14, 2020
Very helpful and knowledgeable rep. He made sure I wasn't waiting all day . Made sure they were fixing everything. I requested. Friendly and knowledgeable waiting all day . Made sure they were fixing everything. I requested. Friendly and knowledgeable More
by Wesley 89
Employees Worked With
Jai Givens , Jadon Campos
November 14, 2020
I would have given 5 stars, except whoever rotated my rear dual wheel tires did not align the valve stems when they put them back on and the inner wheel stems were not accessible. I found this out a few rear dual wheel tires did not align the valve stems when they put them back on and the inner wheel stems were not accessible. I found this out a few days later when checking tire pressures to prepare for a road trip. I had to remove the outer rear wheels and align them to the inner stems. More
by BAXTER_GREG
Employees Worked With
Mark Drexel
November 13, 2020
Failed to fix the HVAC system after attempts. Didn’t Failed to fix the HVAC system after attempts. Didn’t stand behind work done or take responsibility for additional work needed from previous repairs. Failed to fix the HVAC system after attempts. Didn’t stand behind work done or take responsibility for additional work needed from previous repairs. Returned vehicle with glove compartment on floor and handicap tag and garage opener missing. Svc writer MIA during vehicle pick up and no response to email regarding above. Sales manager didn’t call regarding trade/buying another vehicle as promised. Dealership has returned a vehicle they can’t fix, won’t trade for, and with additional lost trade in value. More
by Ron
Employees Worked With
Manny
November 13, 2020
Since I walked in and spoke to Cesar, and to an older gentleman who works in Parts and he led me all the way to the waiting area, I was treated very good. gentleman who works in Parts and he led me all the way to the waiting area, I was treated very good. More
by powwpri.777
Employees Worked With
Cesar Pereira
November 13, 2020
I was greeted before I pulled into the service area my oil change was done quickly in and out and they gave me a very reasonable price for new tires on my next visit oil change was done quickly in and out and they gave me a very reasonable price for new tires on my next visit More
by BigEvilChris
Employees Worked With
Mark Drexel
November 12, 2020
I needed to replace my car, and I was on a tight budget. I find shopping for car exhausting, and I wasn’t looking forward to it. I needed a car pretty quickly, and I just wanted to tell someone what I wante I find shopping for car exhausting, and I wasn’t looking forward to it. I needed a car pretty quickly, and I just wanted to tell someone what I wanted, give them a price range, and have them find a great car at a great deal. I’m old school. I want customer service, and I wanted to trust that I was in good hands. Yep, I was DREAMIN’! Then a friend of mine recommended Tek Doko at Don Davis Dodge Chrysler Jeep, and he did exactly that. He listened to what I needed, offered great advice, he was professional and attentive, never pressured me, then found a way to make my money go further than I thought it could with no last-minute surprises with the final price. Tek made it so easy for me. It was an excellent buying experience!! I will definitely recommend him to my friends and return for my next car. More
by hrich01
Employees Worked With
Tek Doko, Alex Ward, Cody Wiggins
